Couldn't delete file...

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Brian B
Brian B
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24 Dec 2006 6:32:37 UTC
Topic 192228
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    Hi all. Can anyone help me with this error message?

    12/23/2006 12:34:19 AM|Einstein@Home|Couldn't delete file projects/einstein.phys.uwm.edu/h1_1376.0_S5R1__417_S5R1a_1_0

    Here's info on the computer (laptop), which is on Win2k:
    12/23/2006 10:25:15 PM||Starting BOINC client version 5.2.13 for windows_intelx86
    12/23/2006 10:25:15 PM||libcurl/7.14.0 OpenSSL/0.9.8 zlib/1.2.3
    12/23/2006 10:25:15 PM||Data directory: C:\\Program Files\\BOINC
    12/23/2006 10:25:20 PM||Processor: 1 GenuineIntel Intel(R) Pentium(R) 4 Mobile CPU 1.60GHz
    12/23/2006 10:25:20 PM||Memory: 766.98 MB physical, 1.08 GB virtual
    12/23/2006 10:25:20 PM||Disk: 9.76 GB total, 1.24 GB free

    I started getting the messages 12/08/2006 after an upload error to Einstein, right around the time the servers failed.

    12/08/2006 07:43:51 PM|Einstein@Home|Started upload of h1_1323.5_S5R1__824_S5R1a_0_0
    12/08/2006 07:43:51 PM|Einstein@Home|Fetching master file
    12/08/2006 07:43:52 PM|Einstein@Home|Error on file upload: Maintenance underway: file uploads are temporarily disabled.
    12/08/2006 07:43:52 PM|Einstein@Home|Temporarily failed upload of h1_1323.5_S5R1__824_S5R1a_0_0: transient upload error
    12/08/2006 07:43:52 PM|Einstein@Home|Backing off 3 hours, 18 minutes, and 12 seconds on upload of file h1_1323.5_S5R1__824_S5R1a_0_0
    12/08/2006 07:43:56 PM|Einstein@Home|Master file download succeeded
    12/08/2006 07:44:02 PM|Einstein@Home|Sending scheduler request to http://einstein.phys.uwm.edu/EinsteinAtHome_cgi/cgi
    12/08/2006 07:44:02 PM|Einstein@Home|Reason: Requested by user
    12/08/2006 07:44:02 PM|Einstein@Home|Note: not requesting new work or reporting results
    12/08/2006 07:44:07 PM|Einstein@Home|Scheduler request to http://einstein.phys.uwm.edu/EinsteinAtHome_cgi/cgi succeeded
    12/08/2006 07:44:07 PM|Einstein@Home|Message from server: Project is temporarily shut down for maintenance
    12/08/2006 07:44:07 PM|Einstein@Home|Project is down

    The file upload error was when Einstein's file servers went down. Maybe it caused an error in one/some of the files downloaded to BOINC and caused a bug. The first wu that was reported after the Unrecoverable error is below and this is the first instance of the 'Couldn't delete file..' error. Just a guess that the corrupt Einstein wu caused it.

    12/10/2006 01:14:20 AM|Einstein@Home|Unrecoverable error for result h1_1323.5_S5R1__660_S5R1a_1 (The environment is incorrect. (0xa) - exit code 10 (0xa))
    12/10/2006 01:14:20 AM||request_reschedule_cpus: process exited
    12/10/2006 01:14:20 AM|Einstein@Home|Computation for result h1_1323.5_S5R1__660_S5R1a_1 finished
    12/10/2006 01:14:21 AM|uFluids|Resuming result bannulus4_35_1.021_0.002_1.1_0_0_0_1 using evolver version 410
    12/10/2006 01:14:23 AM|Einstein@Home|Started upload of h1_1323.5_S5R1__660_S5R1a_1_0
    12/10/2006 01:16:39 AM|lhcathome|Sending scheduler request to http://lhcathome.cern.ch/lhcathome_cgi/cgi
    12/10/2006 01:16:39 AM|lhcathome|Reason: To fetch work
    12/10/2006 01:16:39 AM|lhcathome|Requesting 8640 seconds of new work
    12/10/2006 01:16:44 AM|lhcathome|Scheduler request to http://lhcathome.cern.ch/lhcathome_cgi/cgi succeeded
    12/10/2006 01:16:44 AM|lhcathome|No work from project
    12/10/2006 01:17:17 AM|Einstein@Home|Finished upload of h1_1323.5_S5R1__660_S5R1a_1_0
    12/10/2006 01:17:17 AM|Einstein@Home|Throughput 30777 bytes/sec
    12/10/2006 01:17:19 AM|Einstein@Home|Couldn't delete file projects/einstein.phys.uwm.edu/h1_1323.5_S5R1__660_S5R1a_1_0

    I have posted the question on the Leiden and BOINC message boards, but it seems that the Einstein issues caused the error, and I haven't have a wu report correctly for Einstein since the issues (please see the BOINC thread for the details of the issue). WU's have report ok for the other projects, but they can't delete their file either.

    Example of Einstein wu errors:
    result 60912063, result 58604833, result 58397208, result 58312428, result 58195120, and result 57778391.

    I am not only getting the error on Einstein uploads, but all projects I am running (UFluids, Leiden, Ralph, etc.). Thanks in advance for any and all help. Happy Holidays!

    Ananas
    Ananas
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    Couldn't delete file...

    28 Dec 2006 17:15:23 UTC
    Message 58246
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      Could you try to exclude the BOINC directory with all its subdirectories from beeing scanned by your virus scanner?

      There are incompatibilities between several scanners and several BOINC projects, usually happening when BOINC wants exclusive access to a file while the virus scanner is sniffing into the file.

      Another possible reason would be a "hanging" crunching task that the BOINC client does not know anymore, so it isn't under BOINC control anymore.

      When it happens again, check if there is such a task in Taskmanager. This is not necessarily an Einstein task, uFluids had some very bad behaved workunits lately, which ate up all memory so Windows needed nearly all its CPU time to handle swapping RAM from/to HD. You will not see the total required memory in Taskman without enabling the virtual memory column btw.

      Especially if you have some energy saving options enabled on your laptop, the timing of the communication between the BOINC core and the BOINC API parts, which are part of the crunching programs, can get confused.

      Brian B
      Brian B
      Joined: 25 Nov 05
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      Thanks Ananas. I checked to

      4 Jan 2007 4:26:46 UTC
      Message 58247
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        Thanks Ananas. I checked to see if there were any changes with my virus software that coincided with the time that the 'Couldn't delete file' issued started and I didn't find any, but this doesn't rule out Norton. I also checked Zone Alarm to see if it changed and was now blocking BIONC, but I couldn't find anything that changed with it either.

        When the 'Couldn't delete file' error appears, BOINC is running fine, it just cannot delete the files it just uploaded to a project (it happens with each project, it cannot delete the files it has uploaded).

        There hasn't been any of the 'environment is incorrect' errors, but I didn't have any Einstein wus to run. I just downloaded a Einstein wu, so we'll see if it runs ok.

        There are no energy saving options enabled on this laptop.

        Anything else to check?

        Thanks again for the help and Happy New Year!

        {Edit} I forgot to add that I upgraded to v5.4.11 but BOINC is still showing the 'Couldn't delete file' error after every time a project uploads data...

        Bernd Machenschalk
        Bernd Machenschalk
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        Unfortunately the results you

        4 Jan 2007 16:23:36 UTC
        Message 58248
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          Unfortunately the results you named have already gone from the database.

          First, take a look if the file h1_1323.5_S5R1__660_S5R1a_1_0 is actually there (in BOINC/projects/einstein.phys.uwm.edu/).

          If it is, one thing I would check is the permissions of the BOINC directory and the project directories, and manually try to fix them if the user BOINC is running as is missing e.g. the permissions to create or delete a file.

          You could also uninstall BOINC, then make sure to delete everything that's left in the BOINC directory (including all subdirectories) with the possible exception of the account*.xml files (so you don't have to attach again), and then do a fresh BOINC installation. This is the most drastic way, and you will lose all work that is currently in progress and have to download all datafiles again.

          If the file is not there, you can either safely ignore the error, create a dummy file for BOINC to delete, or start to mess around with the client_state.xml (which I would definitely not recommend at all).

          BM

          BM

          Brian B
          Brian B
          Joined: 25 Nov 05
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          Credit: 10543
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          Thanks for the advice Bernd.

          8 Jan 2007 19:33:45 UTC
          Message 58249
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            Thanks for the advice Bernd. I decided to try the drastic way since a reload/upgrade didn't fix it.

            I changed all projects to 'Won't allow new tasks' and let the remaining wu finish, then uninstalled BOINC and deleted everything except the account*.xml files. Found out that I could not delete some of the files because of a sharing volation. Also found out that slots 0 and 1 could not be deleted and slot 1 had a mix of several projects (maybe some of the cause of the issues). Rebooted to safe mode, deleted the files I could not before, and did a disk scan then defrag'ed the disk. Finally, I reinstalled BIONC v5.4.11.

            I changed all projects to 'Won't allow new tasked', but let them update. I then allowed a wu from Einstein and uFluids to download to give it a try, then changed them back to not allow new tasks. So far they've swapped back a forth ok, and the 1st of the two uFluids wu finished, but BOINC still couldn't delete the file. I looked in the project directory and file the file in question and tried to delete it myself, but I got a error popup "Error Deleting File or Folder" 'Cannot delete axi_tube5_85_0_1200_0.07_0: There has been a sharing violation. The source or destination file may be in use.' I'm going to let the remaining uFluids wu and the Einstein wu finish and see what happens and let you know.

            Can you direct me in how to check the permissions of the file/folder please and how to change it back to allow BOINC to run smoothly again?

            Thanks in advance for the help and have a great week!

            Brian B
            Brian B
            Joined: 25 Nov 05
            Posts: 13
            Credit: 10543
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            Well, the second uF wu

            9 Jan 2007 4:34:19 UTC
            Message 58250
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              Well, the second uF wu finished and BOINC switched to the Einstein wu, then it failed upon the restart. So it looks like I'm still having major issues. BTW, here's the log with the errors:

              01/08/2007 01:59:23 PM|uFluids|Computation for task axi_tube5_85_0_1200_0.07_0.001_0_0_2 finished
              01/08/2007 01:59:24 PM|Einstein@Home|Resuming task h1_0396.0_S5R1__24435_S5R1a_0 using einstein_S5R1 version 424
              01/08/2007 01:59:25 PM|uFluids|Started upload of file axi_tube5_85_0_1200_0.07_0.001_0_0_2_0
              01/08/2007 01:59:28 PM|uFluids|Finished upload of file axi_tube5_85_0_1200_0.07_0.001_0_0_2_0
              01/08/2007 01:59:28 PM|uFluids|Throughput 9727 bytes/sec
              01/08/2007 01:59:31 PM|uFluids|Couldn't delete file projects/www.ufluids.net/axi_tube5_85_0_1200_0.07_0.001_0_0_2_0
              01/08/2007 02:59:23 PM|Einstein@Home|Pausing task h1_0396.0_S5R1__24435_S5R1a_0 (left in memory)
              01/08/2007 02:59:23 PM|uFluids|Starting task axi_tube5_85_0_800_0.1_0.001_0_0_1 using evolver version 410
              01/08/2007 03:26:22 PM||Rescheduling CPU: application exited
              01/08/2007 03:26:22 PM|uFluids|Computation for task axi_tube5_85_0_800_0.1_0.001_0_0_1 finished
              01/08/2007 03:26:26 PM|Einstein@Home|Resuming task h1_0396.0_S5R1__24435_S5R1a_0 using einstein_S5R1 version 424
              01/08/2007 03:26:27 PM|uFluids|Started upload of file axi_tube5_85_0_800_0.1_0.001_0_0_1_0
              01/08/2007 03:26:31 PM|uFluids|Finished upload of file axi_tube5_85_0_800_0.1_0.001_0_0_1_0
              01/08/2007 03:26:31 PM|uFluids|Throughput 10628 bytes/sec
              01/08/2007 03:26:33 PM|uFluids|Couldn't delete file projects/www.ufluids.net/axi_tube5_85_0_800_0.1_0.001_0_0_1_0
              01/08/2007 03:56:57 PM|Einstein@Home|Unrecoverable error for result h1_0396.0_S5R1__24435_S5R1a_0 (The environment is incorrect. (0xa) - exit code 10 (0xa))
              01/08/2007 03:56:57 PM|Einstein@Home|Deferring scheduler requests for 1 minutes and 0 seconds
              01/08/2007 03:56:57 PM||Rescheduling CPU: application exited
              01/08/2007 03:56:57 PM|Einstein@Home|Computation for task h1_0396.0_S5R1__24435_S5R1a_0 finished
              01/08/2007 03:56:59 PM|Einstein@Home|Started upload of file h1_0396.0_S5R1__24435_S5R1a_0_0
              01/08/2007 03:57:33 PM|Einstein@Home|Finished upload of file h1_0396.0_S5R1__24435_S5R1a_0_0
              01/08/2007 03:57:33 PM|Einstein@Home|Throughput 23738 bytes/sec
              01/08/2007 03:57:37 PM|Einstein@Home|Couldn't delete file projects/einstein.phys.uwm.edu/h1_0396.0_S5R1__24435_S5R1a_0_0
              01/08/2007 04:23:34 PM|uFluids|Sending scheduler request to http://www.ufluids.net/ufluids_cgi/cgi
              01/08/2007 04:23:34 PM|uFluids|Reason: To report completed tasks
              01/08/2007 04:23:34 PM|uFluids|Reporting 2 tasks
              01/08/2007 04:23:39 PM|uFluids|Scheduler request succeeded
              01/08/2007 04:23:43 PM|uFluids|Couldn't delete file projects/www.ufluids.net/axi_tube5_85_0_1200_0.07_0.001_0_0.fe
              01/08/2007 04:23:44 PM|uFluids|Couldn't delete file projects/www.ufluids.net/axi_tube5_85_0_800_0.1_0.001_0_0.fe
              01/08/2007 06:21:00 PM|Einstein@Home|Sending scheduler request to http://einstein.phys.uwm.edu/EinsteinAtHome_cgi/cgi
              01/08/2007 06:21:00 PM|Einstein@Home|Reason: To report completed tasks
              01/08/2007 06:21:00 PM|Einstein@Home|Reporting 1 tasks
              01/08/2007 06:21:05 PM|Einstein@Home|Scheduler request succeeded
              01/08/2007 06:21:08 PM|Einstein@Home|Couldn't delete file projects/einstein.phys.uwm.edu/grid_0400_h_T11_S5R1.dat

              Thank you very much again to everyone for the help. I've posted to the BOINC forums, but no luck there yet. Take care...

              Brian B
              Brian B
              Joined: 25 Nov 05
              Posts: 13
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              Hi all. I forgot to add the

              9 Jan 2007 4:49:39 UTC
              Message 58251
              (moderation:
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                Hi all. I forgot to add the result/wu.

                I have not been able to complete a wu without it having a compute error since the initial server crashes in early December. Maybe this is a coincidence, but it doesn't seem like it. That is also when I started getting the 'Couldn't delete file...' errors as well. I had an Einstein wu crash BOINC when the servers failed, since then BOINC has had problems. A reload, upgrade, and complete delete, disk scan, defrag, and reload have failed to fix the issues.

                Have been basically limping along since beginning of Dec now. Please help.

                Thanks again!!!!

                Bernd Machenschalk
                Bernd Machenschalk
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                I'm kind of clueless. Are you

                10 Jan 2007 16:43:45 UTC
                Message 58252
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                  I'm kind of clueless. Are you sharing the drive BOINC is installed in, or any directories ("Program Files") on the network?

                  BM

                  BM

                  Brian B
                  Brian B
                  Joined: 25 Nov 05
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                  Hi Bernd. Nope, 'Do not share

                  11 Jan 2007 12:41:36 UTC
                  Message 58253
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                    Hi Bernd. Nope, 'Do not share this folder' is selected on each of the folders. I can't find the permissions of the files (I think this is because I have Win2k and it's FAT32 instead of NTFS). This is on a laptop, which I take with me each day, so the only time it's connected is to my cable modem.

                    Thanks again for the help.

                    Brian B
                    Brian B
                    Joined: 25 Nov 05
                    Posts: 13
                    Credit: 10543
                    RAC: 0

                    Hi Bernd. Nope, 'Do not share

                    11 Jan 2007 12:41:37 UTC
                    Message 58254
                    (moderation:
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                      Hi Bernd. Nope, 'Do not share this folder' is selected on each of the folders. I can't find the permissions of the files (I think this is because I have Win2k and it's FAT32 instead of NTFS). This is on a laptop, which I take with me each day, so the only time it's connected is to my cable modem.

                      Thanks again for the help.

                      Brian B
                      Brian B
                      Joined: 25 Nov 05
                      Posts: 13
                      Credit: 10543
                      RAC: 0

                      That was weird, the post was

                      11 Jan 2007 12:43:06 UTC
                      Message 58255
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                        That was weird, the post was duplicated. Wecome to the Twilight Zone. Anybody seen Rod Sterling around? :D

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