Problem accessing computer info

GDB
GDB
Joined: 27 Dec 11
Posts: 1
Credit: 58,186,602
RAC: 105,610
Topic 218682

Any else having a problem accessing their computer info?  I get account and task info OK.  But when I select computer, I get "PAGE NOT FOUND".

archae86
archae86
Joined: 6 Dec 05
Posts: 3,021
Credit: 4,995,733,905
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I see the problem you

I see the problem you describe, which is quite new.

For example, this URL:

https://einsteinathome.org/host/12260865

should show information on my primary system, and currently gives me a "PAGE NOT FOUND" response from Einstein.
I can see summary information on my computers by clicking the "more" link at the bottom of my Einstein account dashboard page.  The "Tasks" link from that page still works, but the "details" link which tries to go to the host page gives the PAGE NOT FOUND response.

Something is broken.

Richie
Richie
Joined: 7 Mar 14
Posts: 639
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Metoo. "Page not found" at

Metoo. "Page not found" at the moment. There's been momentary problems lately. I saw an error message earlier today when I refreshed a page. Message was saying something like "failed to get data from server". Perhaps that doesn't have anything to do with this project directly.

I've been using Chrome to browse this site. I don't know how it is with other browsers but those little connection problems give funny moments with Chrome. Yesterday I was browsing through tasks. With "All tasks" or something that had numerous pages anyway...  Page one was showing 7 tasks for example, page two could show 15 tasks, page three maybe 3 tasks... and there was a page in the middle that had 0 tasks. They all should've shown 20 tasks. It's a bit fuzzy experience sometimes.

MAGIC Quantum Mechanic
MAGIC Quantum M...
Joined: 18 Jan 05
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Credit: 459,765,979
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I am getting that

I am getting that too.

Figures it was a rare time when I actually wanted to check something there.

Edit: I did check My Computers via the Boinc Manager and that does work.

 

Holmis
Joined: 4 Jan 05
Posts: 1,118
Credit: 1,051,022,887
RAC: 950,328

I'm also not able to access

I'm also not able to access the host/computer info pages, everything else seems to work.

Cherokee150
Cherokee150
Joined: 13 May 11
Posts: 23
Credit: 306,261,242
RAC: 485,621

I check my computer

I check my computer statistics several times a day.  This problem began about two days ago and has persisted.  It is not related to the browser.  This error message is sent when a web page is either no longer on the server, or  no longer accessible.  It is definitely a problem that Einstein will have to fix.

My question is, how do we notify the Einstein staff of this problem?

marmot
marmot
Joined: 28 Nov 14
Posts: 9
Credit: 8,596,945
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Same here.  I can't change my

Same here.  I can't change my hosts profiles between Home and School.
Seen this issue on another project website but can't remember which one. On that site it only effected people who had their machines hidden.  User's hosts pages somehow got set to hide them even from the owner.

 

Does everyone with the problem have their computers set to 'hidden'?

Richard Haselgrove
Richard Haselgrove
Joined: 10 Dec 05
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marmot wrote:Does everyone

marmot wrote:
Does everyone with the problem have their computers set to 'hidden'?

No. I can't see mine either, and they're not hidden.

Attila
Attila
Joined: 28 Feb 12
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Credit: 26,257,649
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Try to check the top hosts

Try to check the top hosts and the top computers list too. Both link load the base statistic page.

marmot
marmot
Joined: 28 Nov 14
Posts: 9
Credit: 8,596,945
RAC: 102,096

Sent dm to BERND

Sent dm to BERND MACHENSCHALK and GARY ROBERTS.

Cherokee150
Cherokee150
Joined: 13 May 11
Posts: 23
Credit: 306,261,242
RAC: 485,621

Thank you, Marmot. 

Thank you, Marmot.  Hopefully, they will be able to find the problem and fix it quickly.

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