Create Process Failed - Access Denied

Cyrunner
Cyrunner
Joined: 26 Apr 06
Posts: 7
Credit: 2326135
RAC: 0
Topic 191138

I've been struggling for two weeks on this. Boinc suddenly stopped working. I've tried restarting, reinstalling, resetting all projects, leaving it turned off for days, leaving it turned on for days... etc. No luck.
Any suggestions would be helpfull.

Here's the message log.
4/26/2006 7:47:20 PM||request_reschedule_cpus: start failed
4/26/2006 7:47:20 PM|Einstein@Home|Computation for result r1_1237.5__188_S4R2a_0 finished
4/26/2006 7:48:21 PM|Einstein@Home|Sending scheduler request to http://einstein.phys.uwm.edu/EinsteinAtHome_cgi/cgi
4/26/2006 7:48:21 PM|Einstein@Home|Reason: To report results
4/26/2006 7:48:21 PM|Einstein@Home|Requesting 8640 seconds of new work, and reporting 1 results
4/26/2006 7:48:26 PM|Einstein@Home|Scheduler request to http://einstein.phys.uwm.edu/EinsteinAtHome_cgi/cgi succeeded
4/26/2006 7:48:28 PM||request_reschedule_cpus: files downloaded
4/26/2006 7:48:28 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/26/2006 7:48:29 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/26/2006 7:48:29 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/26/2006 7:48:30 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/26/2006 7:48:30 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/26/2006 7:48:31 PM|Einstein@Home|Unrecoverable error for result r1_1237.5__187_S4R2a_0 (CreateProcess() failed - Access is denied. (0x5))

Mike Hewson
Mike Hewson
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Joined: 1 Dec 05
Posts: 6588
Credit: 312188171
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Create Process Failed - Access Denied

Quote:

I've been struggling for two weeks on this. Boinc suddenly stopped working. I've tried restarting, reinstalling, resetting all projects, leaving it turned off for days, leaving it turned on for days... etc. No luck.
Any suggestions would be helpfull.

Here's the message log.
4/26/2006 7:47:20 PM||request_reschedule_cpus: start failed
4/26/2006 7:47:20 PM|Einstein@Home|Computation for result r1_1237.5__188_S4R2a_0 finished
4/26/2006 7:48:21 PM|Einstein@Home|Sending scheduler request to http://einstein.phys.uwm.edu/EinsteinAtHome_cgi/cgi
4/26/2006 7:48:21 PM|Einstein@Home|Reason: To report results
4/26/2006 7:48:21 PM|Einstein@Home|Requesting 8640 seconds of new work, and reporting 1 results
4/26/2006 7:48:26 PM|Einstein@Home|Scheduler request to http://einstein.phys.uwm.edu/EinsteinAtHome_cgi/cgi succeeded
4/26/2006 7:48:28 PM||request_reschedule_cpus: files downloaded
4/26/2006 7:48:28 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/26/2006 7:48:29 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/26/2006 7:48:29 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/26/2006 7:48:30 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/26/2006 7:48:30 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/26/2006 7:48:31 PM|Einstein@Home|Unrecoverable error for result r1_1237.5__187_S4R2a_0 (CreateProcess() failed - Access is denied. (0x5))


The BOINC Wiki indicates that this is likely a page file or memory leak problem.
Try examining the settings for virtual memory on your system. With Win XP Pro this is via Start -> Control Panel -> System -> Advanced -> Performance/Settings -> Advanced -> Virtual Memory/Change. Try choosing some big custom size on a drive which you don't otherwise use much, if possible. You need to reboot to apply.
Cheers, Mike.

I have made this letter longer than usual because I lack the time to make it shorter ...

... and my other CPU is a Ryzen 5950X :-) Blaise Pascal

Cyrunner
Cyrunner
Joined: 26 Apr 06
Posts: 7
Credit: 2326135
RAC: 0

Thank you for your help.

Thank you for your help. However, that didn't solve the problem. Any other suggestions?

Message log follows:
4/27/2006 10:38:59 PM||Resuming computation and network activity
4/27/2006 10:38:59 PM||request_reschedule_cpus: Resuming activities
4/27/2006 10:39:02 PM|Einstein@Home|Sending scheduler request to http://einstein.phys.uwm.edu/EinsteinAtHome_cgi/cgi
4/27/2006 10:39:02 PM|Einstein@Home|Reason: To fetch work
4/27/2006 10:39:02 PM|Einstein@Home|Requesting 8640 seconds of new work
4/27/2006 10:39:09 PM|Einstein@Home|Scheduler request to http://einstein.phys.uwm.edu/EinsteinAtHome_cgi/cgi succeeded
4/27/2006 10:39:11 PM|Einstein@Home|Started download of skygrid_1020_z_T01.dat
4/27/2006 10:39:13 PM|Einstein@Home|Finished download of skygrid_1020_z_T01.dat
4/27/2006 10:39:13 PM|Einstein@Home|Throughput 476385 bytes/sec
4/27/2006 10:39:14 PM||request_reschedule_cpus: files downloaded
4/27/2006 10:39:15 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/27/2006 10:39:15 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/27/2006 10:39:16 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/27/2006 10:39:17 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/27/2006 10:39:17 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/27/2006 10:39:18 PM|Einstein@Home|Unrecoverable error for result z1_1015.5__194_S4R2a_0 (CreateProcess() failed - Access is denied. (0x5))
4/27/2006 10:39:18 PM||request_reschedule_cpus: start failed

Mike Hewson
Mike Hewson
Moderator
Joined: 1 Dec 05
Posts: 6588
Credit: 312188171
RAC: 145465

RE: Thank you for your

Message 29657 in response to message 29656

Quote:

Thank you for your help. However, that didn't solve the problem. Any other suggestions?

Message log follows:
4/27/2006 10:38:59 PM||Resuming computation and network activity
4/27/2006 10:38:59 PM||request_reschedule_cpus: Resuming activities
4/27/2006 10:39:02 PM|Einstein@Home|Sending scheduler request to http://einstein.phys.uwm.edu/EinsteinAtHome_cgi/cgi
4/27/2006 10:39:02 PM|Einstein@Home|Reason: To fetch work
4/27/2006 10:39:02 PM|Einstein@Home|Requesting 8640 seconds of new work
4/27/2006 10:39:09 PM|Einstein@Home|Scheduler request to http://einstein.phys.uwm.edu/EinsteinAtHome_cgi/cgi succeeded
4/27/2006 10:39:11 PM|Einstein@Home|Started download of skygrid_1020_z_T01.dat
4/27/2006 10:39:13 PM|Einstein@Home|Finished download of skygrid_1020_z_T01.dat
4/27/2006 10:39:13 PM|Einstein@Home|Throughput 476385 bytes/sec
4/27/2006 10:39:14 PM||request_reschedule_cpus: files downloaded
4/27/2006 10:39:15 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/27/2006 10:39:15 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/27/2006 10:39:16 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/27/2006 10:39:17 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/27/2006 10:39:17 PM|Einstein@Home|CreateProcess() failed - Access is denied. (0x5)
4/27/2006 10:39:18 PM|Einstein@Home|Unrecoverable error for result z1_1015.5__194_S4R2a_0 (CreateProcess() failed - Access is denied. (0x5))
4/27/2006 10:39:18 PM||request_reschedule_cpus: start failed

Alas the Wiki doesn't give the exact code ( 0x5 ) of your error in it's listing. 'Access is denied' is a mite curious. Do you have a firewall active? If so check for permissions on 'boincmgr.exe' and 'boinc.exe' - while you're at it ports 1043 and 31416. You should enable all TCP ports for the executables, and allow both IN and OUT connections on the ports.
Cheers, Mike.

(edit) A simple test of whether it is a firewall issue, is to turn the entire firewall off and re-run BOINC. See if it works then.

Aside: More generally, make sure you have no more than one firewall running too. If you have installed a third party product like Norton's or PCCillin or whatever, then it is advised to disable the 'native' WinXP Pro firewall.

I have made this letter longer than usual because I lack the time to make it shorter ...

... and my other CPU is a Ryzen 5950X :-) Blaise Pascal

Jord
Joined: 26 Jan 05
Posts: 2952
Credit: 5893653
RAC: 204

Are you by chance on a domain

Are you by chance on a domain or Active directory? As it sounds like an authentication error.

How did you install BOINC? As a single user/shared user or service?
Are you full administrator on that PC? Do you run as a full administrator when you run BOINC?

Cyrunner
Cyrunner
Joined: 26 Apr 06
Posts: 7
Credit: 2326135
RAC: 0

I am a full administrator,

I am a full administrator, and only user, on this computer. I have installed Boinc as a single user install.
I'm not sure what you mean by an "Active Directory" but it is installed on a local harddrive and is not reaching accross a network.
Is there perhaps some windows service I have disabled that may cause this?

The funny part was that it worked for months, then stopped. I was too busy with work at the time to follow it up until now. I can't think of anything I did to change my configuration. It just doesn't work.

Cyrunner
Cyrunner
Joined: 26 Apr 06
Posts: 7
Credit: 2326135
RAC: 0

RE: Alas the Wiki doesn't

Message 29660 in response to message 29657

Quote:

Alas the Wiki doesn't give the exact code ( 0x5 ) of your error in it's listing. 'Access is denied' is a mite curious. Do you have a firewall active? If so check for permissions on 'boincmgr.exe' and 'boinc.exe' - while you're at it ports 1043 and 31416. You should enable all TCP ports for the executables, and allow both IN and OUT connections on the ports.
Cheers, Mike.

(edit) A simple test of whether it is a firewall issue, is to turn the entire firewall off and re-run BOINC. See if it works then.

Aside: More generally, make sure you have no more than one firewall running too. If you have installed a third party product like Norton's or PCCillin or whatever, then it is advised to disable the 'native' WinXP Pro firewall.

I tried diabiling my firewall and my anti-virus (only one of each) before I started posting here. I checked the wikki and googled my brains out. ;) I posted this question when I ran out of things I could try.

Jord
Joined: 26 Jan 05
Posts: 2952
Credit: 5893653
RAC: 204

RE: The funny part was that

Message 29661 in response to message 29659

Quote:
The funny part was that it worked for months, then stopped. I was too busy with work at the time to follow it up until now. I can't think of anything I did to change my configuration. It just doesn't work.


On another account then, I am sure? Because you have nill credits on the one you are posting with.

But ok, it's been working for months.
Have you checked in Windows Event Viewer if you see errors there?
Are your harddisk controllers still OK? Drivers updated? Did Windows update itself and break something? Have you tried a shut down, wait a minute, then reboot of the system?

Have you checked if the BOINC directory or underlying files&folders aren't Read Only, by chance?

Cyrunner
Cyrunner
Joined: 26 Apr 06
Posts: 7
Credit: 2326135
RAC: 0

RE: On another account

Message 29662 in response to message 29661

Quote:
On another account then, I am sure? Because you have nill credits on the one you are posting with.


Actually I just signed up for Einstein@home because of this issue. My stats are under climateprediction.net and seti@home. This was my only "new", and hopefully, uncorrupted, data.

Quote:
Have you checked in Windows Event Viewer if you see errors there?


No, I didn't think of that. I'll have to try that.

Quote:
Are your harddisk controllers still OK? Drivers updated? Did Windows update itself and break something?


Always a possibility... but I don't think so. Everything else seems to working alright. My motherboard is an ASUS and the controllers are built in. The drives aren't off the wall no-names (I'm not at that computer right now, but I think one is a Sony and one is a Maxell).

Quote:
Have you tried a shut down, wait a minute, then reboot of the system?


Yes.

Quote:
Have you checked if the BOINC directory or underlying files&folders aren't Read Only, by chance?


Yes, that was the first thing I checked.

Thank you for your help. I'm well past my area of expertise.

Jord
Joined: 26 Jan 05
Posts: 2952
Credit: 5893653
RAC: 204

Ok, if you want to know if

Ok, if you want to know if you have possible new (updated) drivers for your motherboard (and thus controllers etc.), then please leave the modelnumber and I'll look it up.

Cyrunner
Cyrunner
Joined: 26 Apr 06
Posts: 7
Credit: 2326135
RAC: 0

My motherboard is an ASUS

My motherboard is an ASUS P4P800-SE (Socket 478 P4)
I checked with the ASUS website, but I don't see any semi-current updates. If you see something I missed, please let me know.

I also checked with Windows Event Viewer. No luck. There are no entries anything Boinc related. There is however one entry close to the time that I was struggling with Boinc.

Quote:
Event Type: Error
Event Source: EventSystem
Event Category: (50)
Event ID: 4609
Date: 4/27/2006
Time: 10:45:01 PM
User: N/A
Computer: FLASHYDAD
Description:
The COM+ Event System detected a bad return code during its internal processing. HRESULT was C0000005 from line 44 of d:\\qxp_slp\\com\\com1x\\src\\events\\tier1\\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

I'm going to have to look this up. It looks kinda fishy. My "D:" drive is a DVD burner that has been empty for days

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