Android "Could not connect" while fetching configuration file.

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O&O
O&O
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10 Jun 2018 1:14:31 UTC
Topic 215368
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    Hi,

    I started back and decided to use my Android mobile. However, E@H gives me the "Could not connect" message every time I try to connect. The client message in the event log says: Fetching configuration file from einsteinathome.org/get_project_config.php

    what seems to be the issue here?

    Thanks

    Holmis
    Joined: 4 Jan 05
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    On the Android mobile having

    11 Jun 2018 19:20:49 UTC
    Message 165675
    (moderation:
      )

      On the Android mobile having the issue, what happens if you open a web browser and try the given address: einsteinathome.org/get_project_config.php ?
      Do you get a xml-file with project config settings or do you get an error?

      If you get an error then try to remove and then add Einstein@home again, and if that doesn't work then try to remove and reinstall Boinc on the device.

      O&O
      O&O
      Joined: 9 Dec 05
      Posts: 15
      Credit: 11001811
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      I get "Page not found",  ...

      12 Jun 2018 3:02:59 UTC
      Message 165676
      (moderation:
        )

        Holmis wrote:
        On the Android mobile having the issue, what happens if you open a web browser and try the given address: einsteinathome.org/get_project_config.php ?
        Do you get a xml-file with project config settings or do you get an error?

        YES! I see a XML file.. and the line for <web_rpc_url_base> reads: https://einstein.phys.uwm.edu/

        What do you suggest I do next?

        BTW, on the BOINC Client of the Android mobile, I even tried to manually link to https://einstein.phys.uwm.edu/ instead of https://einsteinathome.org/ but I guess since it will always revert me back to https://einsteinathome.org/, I keep receiving the same message again. Please also note that the message appears seconds after I type in my account information; email, user name and password and hit continue; while the the BOINC Client is trying to "attach" to the project...

        Edit#20+: Currently, I have 4 out 12 WUs running for SETI@home and Rossetta@home on the BOINC client, with no problem .. I suspended WCG to free-up more resources.   

        • Android System:
          • Model: HTC U Play - SDK:23 ABI: arm64-v8a
          • OS: Android 3.18.22-perf-01725-g9ff2daf (Android 6.0) 
          • CPU: AArch64 Processor rev 2 (aarch64) (8 processors)
          • Storage: 28 GB available storage, 1.6 GB (57% out of 3.7 GB) of RAM is free
        • BOINC preferences:
          • Version: 7.4.53
          • CPU Core used: 4 
          • Storage: 90% Max. used and 0.1 GB Min. spare
            • 49 MB avg. memory used in the last 3 hrs.
          • Memory: 70% RAM limit
            • 27 MB Z-RAM always running

          Thanks

        Holmis
        Joined: 4 Jan 05
        Posts: 1118
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        It's been a while since I

        12 Jun 2018 16:56:12 UTC
        Message 165682 in response to message 165676
        (moderation:
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          It's been a while since I last used an Android device to run Boinc so not updated on the latest versions.

          Do you get any other messages in the log other than 'could not connect' and 'fetching configuration file' when trying to attach?
          I seem to remember that one could enable more verbose logging in the client settings, maybe that can shed some light on this?

          O&O
          O&O
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          Thanks, HOLMES. No, there is

          14 Jun 2018 10:33:45 UTC
          Message 165693
          (moderation:
            )

            Thanks, HOLMES.

            No, there is no other messages.

            Any idea on how to resolve this issue? Anyone?

            Shawn Kwang
            Shawn Kwang
            Joined: 3 Nov 15
            Posts: 289
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            O_O wrote:Thanks,

            14 Jun 2018 14:41:46 UTC
            Message 165699 in response to message 165693
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              )

              O_O wrote:

              Thanks, HOLMES.

              No, there is no other messages.

              Any idea on how to resolve this issue? Anyone?

              Since you can get to the get_project_config.php XML, the problem is probably not a network connection issue. It's probably deeper the client. I don't know if its possible: do make sure you have latest, most up-to-date Android BOINC client.

              Unfortunately, without any additional log messages or verbose/debugging logs we can't diagnose what's going on. Obviously the BOINC client works generally because you can connect to other projects. So the problem is something specific to E@H, but what that is I have no idea.

              Perhaps there is a discussion forum for Android BOINC, where you can try to find out if there is a way to enable more verbose logging?

              Sorry, but we're kind of grasping at straws since we have little to go on. (This is not your fault, it's the nature of these things).

              Einstein@Home Project

              O&O
              O&O
              Joined: 9 Dec 05
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              Credit: 11001811
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              Thank you all.I made a

              15 Jun 2018 2:33:09 UTC
              Message 165702
              (moderation:
                )

                Thank you all.

                I made a thread on BOINC forum .. https://boinc.berkeley.edu/dev/forum_thread.php?id=12487#86564

                As it might be of help to anyone else having same issues.

                Regads,

                O&O

                O&O
                O&O
                Joined: 9 Dec 05
                Posts: 15
                Credit: 11001811
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                Hi,I was informed by a

                18 Jun 2018 12:33:00 UTC
                Message 165732
                (moderation:
                  )

                  Hi,

                  I was informed by a BOINC moderator on how to enable more verbose/debugging logs and here it is the http_debug file which relates to my recent attempt of adding Einstein@home project on Sun Jun 17 06:55:04

                  Client Messages

                  Sun Jun 17 06:55:08 GMT+03:00 2018||[http] [ID#2] Info: Connection #18 to host einsteinathome.org left intact
 Sun Jun 17 06:55:08 GMT+03:00 2018||[http] [ID#2] Received header from server: Sun Jun 17 06:55:08 GMT+03:00 2018||[http] [ID#2] Received header from server: Content-Length: 138
 Sun Jun 17 06:55:08 GMT+03:00 2018||[http] [ID#2] Received header from server: Content-Encoding: gzip
 Sun Jun 17 06:55:08 GMT+03:00 2018||[http] [ID#2] Received header from server: Set-Cookie: SESS3e782c8988cf3721b1565654f7f6d21b=2bm11aglgfh015iq7lmkdguj43; expires=Tue, 10-Jul-2018 07:28:39 GMT; Max-Age=2000000; path=/; domain=einsteinathome.org; secure
 Sun Jun 17 06:55:08 GMT+03:00 2018||[http] [ID#2] Received header from server: Content-Type: text/xml;charset=UTF-8
 Sun Jun 17 06:55:08 GMT+03:00 2018||[http] [ID#2] Received header from server: Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
 Sun Jun 17 06:55:08 GMT+03:00 2018||[http] [ID#2] Received header from server: X-Frame-Options: sameorigin
 Sun Jun 17 06:55:08 GMT+03:00 2018||[http] [ID#2] Received header from server: X-Content-Type-Options: nosniff
 Sun Jun 17 06:55:08 GMT+03:00 2018||[http] [ID#2] Received header from server: Vary: Accept-Encoding
 Sun Jun 17 06:55:08 GMT+03:00 2018||[http] [ID#2] Received header from server: Cache-Control: post-check=0, pre-check=0
 Sun Jun 17 06:55:08 GMT+03:00 2018||[http] [ID#2] Received header from server: Cache-Control: store, no-cache, must-revalidate
 Sun Jun 17 06:55:08 GMT+03:00 2018||[http] [ID#2] Received header from server: Last-Modified: Sun, 17 Jun 2018 03:55:19 GMT
 Sun Jun 17 06:55:08 GMT+03:00 2018||[http] [ID#2] Received header from server: Expires: Sun, 19 Nov 1978 05:00:00 GMT
 Sun Jun 17 06:55:08 GMT+03:00 2018||[http] [ID#2] Received header from server: Server: Apache
 Sun Jun 17 06:55:08 GMT+03:00 2018||[http] [ID#2] Received header from server: Date: Sun, 17 Jun 2018 03:55:19 GMT
 Sun Jun 17 06:55:08 GMT+03:00 2018||[http] [ID#2] Received header from server: HTTP/1.1 200 OK
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Sent header to server:
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Sent header to server: Content-Type: application/x-www-form-urlencoded
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Sent header to server: Referer: https://einstein.phys.uwm.edu/create_account.php?email_addr=yadayada&passwd_hash=ce9aaf648386197ab8553aae6b51398a&user_name=O%26O
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Sent header to server: Accept-Encoding: deflate, gzip
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Sent header to server: Accept: */*
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Sent header to server: User-Agent: BOINC client (aarch64-android-linux-gnu 7.4.53)
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Sent header to server: Host: einsteinathome.org
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Sent header to server: GET /create_account.php?email_addr=yadayada&passwd_hash=ce9aaf64
 8386197ab8553aae6b51398a&user_name=O%26O HTTP/1.1
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: SSL certificate verify ok.
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: issuer: C=US; O=DigiCert Inc; OU=www.digicert.com; CN=Thawte RSA CA 2018
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: subjectAltName: host "einsteinathome.org" matched cert's "einsteinathome.org"
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: expire date: Dec 10 2:00:00 2018 GMT
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: start date: Feb 28 00:00:00 2018 GMT
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: subject: C=US; ST=Wisconsin; L=Milwaukee; O=University of Wisconsin-Milwaukee; OU=Physics; CN=www.einsteinathome.org
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: Server certificate:
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: ALPN, server did not agree to a protocol
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: SSL connection using TLSv1.2 /ECDHE-RSA-AES128-GCM-SHA256
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (IN), TLS handshake, Finished (20):
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (IN), TLS change cipher, Client hello (1):
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (OUT), TLS handshake, Finished (20):
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (OUT), TLS change cipher, Client hello (1):
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (OUT), TLS handshake, Client key exchange (16):
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (IN), TLS handshake, Server finished (14):
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (IN), TLS handshake, Server key exchange (12):
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (IN), TLS handshake, Certificate (11):
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (IN), TLS handshake, Server hello (2):
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (OUT), TLS handshake, Client hello (1):
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (OUT), TLS header, Certificate Status (22):
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: CApath: none
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: CAfile: ca-bundle.crt
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: successfully set certificate verify locations:
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: ALPN, offering http/1.1
 Sun Jun 17 06:55:06 GMT+03:00 2018||[http] [ID#2] Info: Connected to einsteinathome.org (129.89.61.70) port 443 (#18)
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: Trying 129.89.61.70...
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: Hostname einsteinathome.org was found in DNS cache
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: Issue another request to this URL: 'https://einsteinathome.org/create_account.php?email_addr=yadayada &passwd_hash=ce9aaf648386197ab8553aae6b51398a&user_name=O%26O'
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: Connection #17 to host einstein.phys.uwm.edu left intact
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: Ignoring the response-body
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Received header from server:
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Received header from server: Content-Type: text/html; charset=iso-8859-1
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Received header from server: Content-Length: 447
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Received header from server: Location: https://einsteinathome.org/create_account.php?email_addr=yadayada&passwd_hash=ce9aaf648386197ab8553aae6b51398a&user_name=O%26O
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Received header from server: Server: Apache/2.4.10 (Debian)
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Received header from server: Date: Sun, 17 Jun 2018 03:55:17 GMT
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Received header from server: HTTP/1.1 301 Moved Permanently
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Sent header to server:
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Sent header to server: Content-Type: application/x-www-form-urlencoded
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Sent header to server: Accept-Encoding: deflate, gzip
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Sent header to server: Accept: */* Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Sent header to server: User-Agent: BOINC client (aarch64-android-linux-gnu 7.4.53)
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Sent header to server: Host: einstein.phys.uwm.edu
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Sent header to server: GET /create_account.php?email_addr=yadayada&passwd_hash=ce9aaf64
 8386197ab8553aae6b51398a&user_name=O%26O HTTP/1.1
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: SSL certificate verify ok.
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: issuer: C=US; O=DigiCert Inc; OU=www.digicert.com; CN=Thawte RSA CA 2018
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: subjectAltName: host "einstein.phys.uwm.edu" matched cert's "einstein.phys.uwm.edu"
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: expire date: Dec 10 2:00:00 2018 GMT
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: start date: Feb 28 00:00:00 2018 GMT
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: subject: C=US; ST=Wisconsin; L=Milwaukee; O=University of Wisconsin-Milwaukee; OU=Physics; CN=www.einsteinathome.org
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: Server certificate:
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: ALPN, server did not agree to a protocol
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: SSL connection using TLSv1.2 / ECDHE-RSA-AES128-GCM-SHA256
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (IN), TLS handshake, Finished (20):
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (IN), TLS change cipher, Client hello (1):
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (OUT), TLS handshake, Finished (20):
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (OUT), TLS change cipher, Client hello (1):
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (OUT), TLS handshake, Client key exchange (16):
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (IN), TLS handshake, Server finished (14):
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (IN), TLS handshake, Server key exchange (12):
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (IN), TLS handshake, Certificate (11):
 Sun Jun 17 06:55:05 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (IN), TLS handshake, Server hello (2):
 Sun Jun 17 06:55:04 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (OUT), TLS handshake, Client hello (1):
 Sun Jun 17 06:55:04 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (OUT), TLS header, Certificate Status (22):
 Sun Jun 17 06:55:04 GMT+03:00 2018||[http] [ID#2] Info: CApath: none
 Sun Jun 17 06:55:04 GMT+03:00 2018||[http] [ID#2] Info: CAfile: ca-bundle.crt
 Sun Jun 17 06:55:04 GMT+03:00 2018||[http] [ID#2] Info: successfully set certificate verify locations:
 Sun Jun 17 06:55:04 GMT+03:00 2018||[http] [ID#2] Info: Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH
 Sun Jun 17 06:55:04 GMT+03:00 2018||[http] [ID#2] Info: ALPN, offering http/1.1
 Sun Jun 17 06:55:04 GMT+03:00 2018||[http] [ID#2] Info: Connected to einstein.phys.uwm.edu (129.89.61.70) port 443 (#17)
 Sun Jun 17 06:55:04 GMT+03:00 2018||[http] [ID#2] Info: Trying 129.89.61.70...
 Sun Jun 17 06:55:04 GMT+03:00 2018||[http] [ID#2] Info: Closing connection 15
 Sun Jun 17 06:55:04 GMT+03:00 2018||[http] [ID#2] Info: Connection 15 seems to be dead!
 Sun Jun 17 06:55:04 GMT+03:00 2018||[http] [ID#2] Info: TLSv1.2 (OUT), TLS alert, Client hello (1):
 Sun Jun 17 06:55:04 GMT+03:00 2018||[http] [ID#2] Info: Closing connection 16
 Sun Jun 17 06:55:04 GMT+03:00 2018||[http] [ID#2] Info: Connection 16 seems to be dead!
 Sun Jun 17 06:55:04 GMT+03:00 2018||[http] HTTP_OP::init_get(): https://einstein.phys.uwm.edu/create_account.php?email_addr=yadayada&passwd_hash=ce9aaf648386197ab8553aae6b51398a&user_name=O%26O

                   

                  Thanks

                  Oliver Behnke
                  Oliver Behnke
                  Moderator
                  Administrator
                  Joined: 4 Sep 07
                  Posts: 988
                  Credit: 25171438
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                  Quick update: we can

                  20 Jun 2018 7:36:18 UTC
                  Message 165739
                  (moderation:
                    )

                    Quick update: we can reproduce the problem and are currently investigating it.

                    Cheers,
                    Oliver

                    Einstein@Home Project

                    Oliver Behnke
                    Oliver Behnke
                    Moderator
                    Administrator
                    Joined: 4 Sep 07
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                    Credit: 25171438
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                    Another update: we tracked

                    22 Jun 2018 13:27:00 UTC
                    Message 165776
                    (moderation:
                      )

                      Another update: we tracked down the issue and it's definitely a server-side regression. We hope to have it fixed as soon as we've identified the root cause.

                      Oliver

                      Einstein@Home Project

                      O&O
                      O&O
                      Joined: 9 Dec 05
                      Posts: 15
                      Credit: 11001811
                      RAC: 0

                      Many thanks Oliver for the

                      24 Jun 2018 14:52:39 UTC
                      Message 165797
                      (moderation:
                        )

                        Many thanks Oliver for the feedback.

                        I can not take from my mind the idea that I'm, perhaps, the only user who recently tried to attach to the project using his android to notice and report this issue.

                        Are there other android users?

                         

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