Validate errors

Bruce Allen
Bruce Allen
Moderator
Joined: 15 Oct 04
Posts: 1119
Credit: 172127663
RAC: 0

Dear Einstein@Home

Dear Einstein@Home participants,

I'm sorry to say that after more than 150 days of trouble-free project operation, one of our five validator instances went on the rampage at about 10:30 UTC 16-11-2006. I learned about this from the message boards and from an email (thanks Timothy!) around 00:15 UTC 17-11-2006. I restarted the errant validator and all is well again.

My apologies for this glitch - I don't know what went wrong on the server side but experience shows that in spite of our best efforts to run a stable project, these things do sometimes happen.

Credit hounds (and others): I am granting credit for ALL those results which were marked as invalid or validate error during the time window above.

[Subsequent edit/addition]: another validator instance started to show the same problem the next day. I have restarted ALL the validator instances, and granted credit for the second round of problematic results as well.

I apologize again,

Bruce Allen

Director, Einstein@Home

roadrunner_gs
roadrunner_gs
Joined: 7 Mar 06
Posts: 94
Credit: 3369656
RAC: 0

Thanks a lot for the

Thanks a lot for the information.
So we haven't to report here to get our credit because it would be (re)granted on an automated base?

ExtraTerrestrial Apes
ExtraTerrestria...
Joined: 10 Nov 04
Posts: 770
Credit: 540350790
RAC: 127927

Bruce, thanks for the

Bruce, thanks for the information and the very good handling of the problem - we can't ask for anything more!

MrS

Scanning for our furry friends since Jan 2002

Dimmerjas
Dimmerjas
Joined: 6 Jul 05
Posts: 28
Credit: 343971
RAC: 0

RE: My apologies for this

Message 50021 in response to message 50018

Quote:


My apologies for this glitch - I don't know what went wrong on the server side but experience shows that in spite of our best efforts to run a stable project, these things do sometimes happen.

Credit hounds (and others): I am granting credit for ALL those results which were marked as invalid or validate error during the time window above.

I apologize again,

Bruce Allen

No need to apologize. Things like this happens. App's, that have worked perfectly, can suddenly "stock". And RAM can get "tired". And the only way out, is to reboot. So the system is fresh again.
I have tried several other project's, but E@H is the most stable project. And you are fast to solve problems, there might be. So I'm only running E@H on my computers.

Pooh Bear 27
Pooh Bear 27
Joined: 20 Mar 05
Posts: 1376
Credit: 20312671
RAC: 0

You are welcome Dr. Allen,

You are welcome Dr. Allen, and thank you for looking into the situation and repairing the rogue validator. I believe everyone appreciates the stability of this project and can accept a glitch once every few months, especially since it was such a minor glitch and easily repaired.

The Ancient One
The Ancient One
Joined: 9 Feb 05
Posts: 8
Credit: 8787229
RAC: 133807

RE: You've got infinite

Message 50024 in response to message 50008

Quote:

You've got infinite numbers in the result files. This usually points to a hardware problem, CPU getting too hot, memory fault etc.

BM

Hi,
When was the last time you cleaned out your computer? It sounds like your processors thermal system is clogged with dust. Yes all computers suffer from this. I have to clean mine out at least ever six months to prevent this from happening.

Regards
James

"All man born has a right to life and no man born has the right to take that life"

The Ancient One
The Ancient One
Joined: 9 Feb 05
Posts: 8
Credit: 8787229
RAC: 133807

RE: Dear Einstein@Home

Message 50025 in response to message 50018

Quote:

Dear Einstein@Home participants,

I'm sorry to say that after more than 150 days of trouble-free project operation, one of our five validator instances went on the rampage at about 10:30 UTC 16-11-2006. I learned about this from the message boards and from an email (thanks Timothy!) around 00:15 UTC 17-11-2006. I restarted the errant validator and all is well again.

My apologies for this glitch - I don't know what went wrong on the server side but experience shows that in spite of our best efforts to run a stable project, these things do sometimes happen.

Credit hounds (and others): I am granting credit for ALL those results which were marked as invalid or validate error during the time window above.

I apologize again,

Bruce Allen

Hi Bruce,

It appears that your not the only ones having this problem. Spinhendge@home are having simular problems (for the last couple of weeks). Maybe you could help each other out to resolve this issue.

Regards
James

"All man born has a right to life and no man born has the right to take that life"

Averill
Averill
Joined: 19 Oct 06
Posts: 1
Credit: 507267
RAC: 0

I just left my compiter witha

I just left my compiter witha cleaning programme on it -
when I cam back everything had disappeared!
Then when I logged on here the whole thing had gone down ---
It wan't me was it !!! LOL!!

Vanessa
Vanessa
Joined: 7 Sep 06
Posts: 714
Credit: 250873
RAC: 0

RE: Dear Einstein@Home

Message 50027 in response to message 50018

Quote:

Dear Einstein@Home participants,

I'm sorry to say ....

I apologize again,

Bruce Allen

No need to be sorry or apologize twice. Well done in solving the problem extremely fast.

thanks for that

Jayargh
Jayargh
Joined: 9 Feb 05
Posts: 64
Credit: 1205159
RAC: 0

Please look at the validator

Please look at the validator again because this one just showed up
http://einsteinathome.org/workunit/19025946
Both reported AFTER you thought you solved the problem less than an hour ago Thanks JR

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