"permanent http error"

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WPrion
WPrion
Joined: 15 Mar 16
Posts: 26
Credit: 813255420
RAC: 240
19 Oct 2022 0:42:55 UTC
Topic 228403
(moderation:
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    Except for one task this afternoon, I've been unable to successfully download tasks.  The transfers look normal during the download, but the tasks are labelled: "download failed".

    Typical event log entries:

    10/18/2022 7:37:07 PM | Einstein@Home | Giving up on download of einsteinbinary_BRP7_0.12_windows_x86_64__BRP7-cuda55.exe: permanent HTTP error
    10/18/2022 7:37:07 PM | Einstein@Home | Started download of einsteinbinary_BRP7_0.12_windows_x86_64__BRP7-cuda55.exe-db.dev
    10/18/2022 7:37:08 PM | Einstein@Home | Giving up on download of einsteinbinary_BRP7_0.12_windows_x86_64__BRP7-cuda55.exe-db.dev: permanent HTTP error
    10/18/2022 7:37:08 PM | Einstein@Home | Started download of einsteinbinary_BRP7_0.12_windows_x86_64__BRP7-cuda55.exe-dbhs.dev
    10/18/2022 7:37:09 PM | Einstein@Home | Giving up on download of einsteinbinary_BRP7_0.12_windows_x86_64__BRP7-cuda55.exe-dbhs.dev: permanent HTTP error
    10/18/2022 7:37:09 PM | Einstein@Home | Finished download of M28_2_cfbf00014_segment_14_dms_200_29.binary
     

    I reset Einstein within BOINC Manager, and also removed and reinstalled it.  I even bounced my home network (modem, router, switch).  Problem persists.

     

    Thanks in advance.

    Keith Myers
    Keith Myers
    Joined: 11 Feb 11
    Posts: 4964
    Credit: 18748881398
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    You are not the only one

    19 Oct 2022 1:04:13 UTC
    Message 202519
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      You are not the only one complaining of failed downloads today.  Server issues we assume.

       

      WPrion
      WPrion
      Joined: 15 Mar 16
      Posts: 26
      Credit: 813255420
      RAC: 240

      Thanks!

      19 Oct 2022 3:32:07 UTC
      Message 202529 in response to message 202519
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        Thanks!

        Gary Roberts
        Gary Roberts
        Moderator
        Joined: 9 Feb 05
        Posts: 5872
        Credit: 117683342582
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        All fixed now.

        19 Oct 2022 9:53:31 UTC
        Message 202534
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          All fixed now.

          Cheers,
          Gary.

          Richard M
          Richard M
          Joined: 11 Nov 04
          Posts: 84
          Credit: 586261659
          RAC: 1540366

          I've had thirty of these

          22 Sep 2023 11:11:26 UTC
          Message 217255
          (moderation:
            )

            I've had thirty of these today.

            Binary Radio Pulsar Search (Arecibo,GBT) v1.70 () windows_x86_64

            <core_client_version>7.22.2</core_client_version>
            <![CDATA[
            <message>
            WU download error: couldn't get input files:
            <file_xfer_error>
              <file_name>p2030.20171121.G182.52-01.13.C.b4s0g0.00000_976.bin4</file_name>
              <error_code>-224 (permanent HTTP error)</error_code>
              <error_message>permanent HTTP error</error_message>
            </file_xfer_error>
            </message>
            ]]>

            Scrooge McDuck
            Scrooge McDuck
            Joined: 2 May 07
            Posts: 1055
            Credit: 17924200
            RAC: 10876

            Me too, but only this one. In

            28 Sep 2023 11:21:32 UTC
            Message 217580
            (moderation:
              )

              Me too, but only this one. In the following days all wingman had the same http error until treshold of 20 was reached and scheduler stopped creating further tasks for this one.

              https://einsteinathome.org/de/workunit/758171329

              Richard Haselgrove
              Richard Haselgrove
              Joined: 10 Dec 05
              Posts: 2143
              Credit: 2959029512
              RAC: 710718

              And me too. Trying to

              28 Sep 2023 15:23:24 UTC
              Message 217593
              (moderation:
                )

                And me too. Trying to download new Gravity Wave tasks. Keep getting allocated new skygrid.dat files, together with large numbers of h1_ and l1_ data files. Server download link is horribly congested, so download speeds are slow, and logs are large.

                Process seems to be:

                start download of one data file (small), and the skygrid file (large)
                several data files complete before the skygrid, task remains in 'downloading' status.
                at some point (undetermined so far), task status changes to 'download failed' for all tasks in the batch, together.
                other data files continue to download slowly.

                I haven't found any download failure messages in the Event Log yet, but I'll keep looking.

                Host is 12788501 - Linux Mint 20.3, BOINC v7.20.5, usually reliable.

                Edit: first error today was task 1524068515, with error

                <message>
WU download error: couldn't get input files:
<file_xfer_error>
  <file_name>h1_1021.80_O3aC01Cl1In0</file_name>
  <error_code>-119 (md5 checksum failed for file)</error_code>
</file_xfer_error>
</message>
                Scrooge McDuck
                Scrooge McDuck
                Joined: 2 May 07
                Posts: 1055
                Credit: 17924200
                RAC: 10876

                But that's not a 'permanent

                28 Sep 2023 20:11:30 UTC
                Message 217604 in response to message 217593
                (moderation:
                  )

                  But that's not a 'permanent http error' as happened last week for many BRP4G (BRP4X64) CPU tasks which failed to download completely.... for days:

                  <message>
WU download error: couldn't get input files:
<file_xfer_error>
  <file_name>p2030.20171125.G183.73+00.46.C.b3s0g0.00000_1952.bin4</file_name>
  <error_code>-224 (permanent HTTP error)</error_code>
  <error_message>permanent HTTP error</error_message>
</file_xfer_error>

                  Richard's error was caused by something different. Corrupt files, wrong checksum in xml file description, partial downloads, timeouts... Who knows? Einstein team will fix it. That's for sure. ;-)

                  Richard Haselgrove wrote:
                  start download of one data file (small), and the skygrid file (large)
                  several data files complete before the skygrid, task remains in 'downloading' status.
                  at some point (undetermined so far), task status changes to 'download failed' for all tasks in the batch, together.

                  Same skygrid and data files are required by many tasks. If the download of such a file fails (after several attempts), that means download of the entire batch of tasks which need this/these file(s) failed. Each task defines its file dependencies within its XML header.

                  Example (FGRP5):

                  <workunit>
    <name>LATeah1090F_1288.0_116520_0.0</name>
    ...
    <file_ref>
        <file_name>LATeah1090F.dat</file_name>
        <open_name>LATeah1090F.dat</open_name>
    </file_ref>
    <file_ref>
        <file_name>JPLEPH.405</file_name>
        <open_name>JPLEPH.405</open_name>
    </file_ref>
</workunit>
                  jwaggy
                  jwaggy
                  Joined: 15 Nov 23
                  Posts: 5
                  Credit: 2232933
                  RAC: 6

                  I'm also having this error.

                  17 Nov 2023 15:27:23 UTC
                  Message 219317
                  (moderation:
                    )

                    I'm also having this error. It happened for every single task until the daily limit was reached.

                    Gary Roberts
                    Gary Roberts
                    Moderator
                    Joined: 9 Feb 05
                    Posts: 5872
                    Credit: 117683342582
                    RAC: 35127038

                    Your preferences are set to

                    17 Nov 2023 23:56:04 UTC
                    Message 219339 in response to message 219317
                    (moderation:
                      )

                      Your preferences are set to hide your computers so no other volunteer can look for a reason.

                      Either allow your computers to be viewed by others, or provide a link to the machine in question, or post a relevant snip from the error messages as given in the event log to document the problem fully so as others can see sufficient details.  You don't even mention what type of tasks were involved so how do you expect others to be able to comment?

                      Cheers,
                      Gary.

                      jwaggy
                      jwaggy
                      Joined: 15 Nov 23
                      Posts: 5
                      Credit: 2232933
                      RAC: 6

                      I've set them to be visible.

                      18 Nov 2023 0:32:51 UTC
                      Message 219340
                      (moderation:
                        )

                        I've set them to be visible. This is the one in question https://einsteinathome.org/host/13164164

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