Try opening one of the download links in a web browser and see if you can download the file manually. If it works save it to \Boinc data\projects\einstein.phys.uwm.edu and at least after a restart of Boinc it should be picked up as already downloaded.
If it works or not I'm out of ideas on how to further investigate this and can only hope someone else has an idea.
In a working server, the WU DL normaly, on one of the problematic host: This webpage is not available
So the conclusion, the problematic hosts can´t reach the server, but tracert can, now the question is WHY? Now i´m in a death end, any clues?
Another thing, Claggy says that the BRP4 WU comes from einstein6.aei.uni-hannover.de and my host try to reach einstein1.aei.uni-hannover.de that´s could be the source of the problem? Have no ideia.
As you did Ive also followed that link and the explorer offered me to open or save the file, so the issue is not about the files beeing in a different server... everything points to something weird in those specific hosts or in that ISP...
Just thinking outloud... maybe there is something in common in the files that fail making them beeing blocked by some firewall or something alike? (probably not in your hosts but in the ISP servers)
From what I've read this could be a network problem.
Quote:
One last thing this hosts shares a Fix IP 10 MBps connection (and only this 3 hosts are ussing it now due the time, here is 06:00 AM on a sunday - no working hours) that is running OK without any interruption as i could check in the ISP logs.
Do I understand right, all hosts with the problem are using the same ISP link?
Have you checked for packet loss? Because if there is excessive packet loss it can be hard to work out what is wrong.
Perhaps try a long 'ping' session to einstein1.aei.uni-hannover.de and see what results you get. 'traceroute' ('tracert' on Win/DOS) uses the same method as 'ping' but doesn't tell you how many packets are lost.
Also do you know what MTU you are using locally, and what the link is using?
Yes all 3 ussing the same 10 MBPS Fix IP link, but working in this link for months without any problem, stops to workk the last weekend. Noting new was added.
Can´t do ping to einstein1.aei.uni-hannover.de, tracert OK (as posted) i belive te servers did not allow ping.
If i try to browse the einstein1.aei.uni-hannover.de page i receive the msg28: This webpage is not available when i do the same in a working host i receive the mgs of forbiden acces as expected. So for some reason my hosts can´t reach the server but tracert can.
MTU on the host (this host 1500 - TCP optimizer) don´t know how to see the link MTU
I realy start to belive is some kind of problem with my ISP and tue E@H server just not have any ideia were to look.
As you did Ive also followed that link and the explorer offered me to open or save the file, so the issue is not about the files beeing in a different server... everything points to something weird in those specific hosts or in that ISP...
Just thinking outloud... maybe there is something in common in the files that fail making them beeing blocked by some firewall or something alike? (probably not in your hosts but in the ISP servers)
Thanks Horacio, i check the firewall in the router/modem and disconect it, and the windows firewall too, and still not work. I will try to call my ISP and look if they block the adress for some unknown reason, but that will take some time because today i´m realy busy and a call to the ISP takes no less than 30 min to compleate. Return ASAP. I agree is some kind of comunication problem with my host/ISP and the E@H server.
Another thing, Claggy says that the BRP4 WU comes from einstein6.aei.uni-hannover.de and my host try to reach einstein1.aei.uni-hannover.de that´s could be the source of the problem? Have no ideia.
On that day they were coming from einstein6.aei.uni-hannover.de, today they are coming from einstein1.aei.uni-hannover.de too.
Can you set your Router to use a different DNS server and not your ISPs?
Another thing, Claggy says that the BRP4 WU comes from einstein6.aei.uni-hannover.de and my host try to reach einstein1.aei.uni-hannover.de that´s could be the source of the problem? Have no ideia.
On that day they were coming from einstein6.aei.uni-hannover.de, today they are coming from einstein1.aei.uni-hannover.de too.
Can you set your Router to use a different DNS server and not your ISPs?
Claggy
I change to google dns 8.8.8.8 and still have problem, but i was able to contact my ISP, they talk about some problems to contact some international servers and are working on a solution, i don´t know if is related but could be the source why i cant contact the e@h server directly (by use it´s IP). The ISP people don´t give me any other info for now. Will wait some time and call again tomorrow.
Hi jb yyyyaaaa dam isp providers shit happens on there system we get problems and not even a email or message from them saying we are experiseing troubble we are sorry will try to fix .Hopefully when they get there act togeather your problems will go away .Here's hopeing finger crossed for ya mate .So relax have a cone or two or drink whatever ya posion is, those dam greedy isp providers
If i try to browse the einstein1.aei.uni-hannover.de page i receive the msg28: This webpage is not available when i do the same in a working host i receive the mgs of forbiden acces as expected. So for some reason my hosts can´t reach the server but tracert can.
MTU on the host (this host 1500 - TCP optimizer) don´t know how to see the link MTU
I realy start to belive is some kind of problem with my ISP and tue E@H server just not have any ideia were to look.
You can find the link MTU using 'ping'. I only know the linux version, but according to the web 'ping -f -l 1472' works for Windows. Keep increasing (or reducing) the '1472' to find out at which size packets get fragmented.
There are lots of tests you can do if you are interested. But as your other message says the ISP admits they are having problems, it may be best to simply wait for them to fix it.
Otherwise, you could try using 'telnet' to connect to e@h, and see if it connects (and if not what message you get):-
Quote:
telnet einstein1.aei.uni-hannover.de 80
Trying 130.75.116.31...
Connected to einstein1.aei.uni-hannover.de.
Escape character is '^]'.
Since 'traceroute' works, 'ping' should work too as both 'traceroute' and 'ping' use the same protocol (ICMP) to do their work.
ping einstein1.aei.uni-hannover.de
PING einstein1.aei.uni-hannover.de (130.75.116.31) 56(84) bytes of data.
64 bytes from einstein1.aei.uni-hannover.de (130.75.116.31): icmp_req=1 ttl=43 time=57.0 ms
64 bytes from einstein1.aei.uni-hannover.de (130.75.116.31): icmp_req=2 ttl=43 time=57.0 ms
Now, the 'ttl=43' means 'Time to live' is set to 43 in my case. This means the 'ping' can go through a maximum of 43 hops. Look what happens if I set it lower:-
Quote:
ping -t 10 einstein1.aei.uni-hannover.de
PING einstein1.aei.uni-hannover.de (130.75.116.31) 56(84) bytes of data.
From host213-121-193-24.ukcore.bt.net (213.121.193.24) icmp_seq=1 Time to live exceeded
From host213-121-193-24.ukcore.bt.net (213.121.193.24) icmp_seq=2 Time to live exceeded
Because I set the 'Time to live' to 10, after 10 hops the request failed, and importantly the hop where it failed reports the failure back.
To bring this all together, that's how 'traceroute' works. First it does a 'ping' (or something similar) with TTL=1, then with TTL=2, then TTL=3, and so on. The point in the route where the hop count limit is reached reports back, and so you can build up a picture of the route.
Here is part of my traceroute output:
Quote:
...
8 acc2-10GigE-0-2-0-6.l-far.21cn-ipp.bt.net (109.159.249.229) 30.157 ms acc2-10GigE-0-1-0-5.l-far.21cn-ipp.bt.net (109.159.249.210) 30.501 ms 109.159.249.238 (109.159.249.238) 30.258 ms
9 core1-te0-15-0-15.faraday.ukcore.bt.net (109.159.249.149) 36.411 ms core-te0-7-0-6.faraday.ukcore.bt.net (109.159.249.147) 32.790 ms core1-te0-15-0-14.faraday.ukcore.bt.net (109.159.249.145) 31.753 ms
10 host213-121-193-24.ukcore.bt.net (213.121.193.24) 35.547 ms 35.858 ms core2-pos0-11-0-0.ealing.ukcore.bt.net (62.172.103.41) 33.780 ms
11 transit1-xe11-1-0.ealing.ukcore.bt.net (194.72.17.122) 29.587 ms 30.212 ms 30.603 ms
...
Now let's see what happens if I ping the server with TTL set to 9, 10, and 11:
Quote:
$ping -t 9 einstein1.aei.uni-hannover.de
PING einstein1.aei.uni-hannover.de (130.75.116.31) 56(84) bytes of data.
From core1-te0-15-0-14.faraday.ukcore.bt.net (109.159.249.145) icmp_seq=1 Time to live exceeded
$ ping -t 10 einstein1.aei.uni-hannover.de
PING einstein1.aei.uni-hannover.de (130.75.116.31) 56(84) bytes of data.
From host213-121-193-24.ukcore.bt.net (213.121.193.24) icmp_seq=1 Time to live exceeded
$ ping -t 11 einstein1.aei.uni-hannover.de
PING einstein1.aei.uni-hannover.de (130.75.116.31) 56(84) bytes of data.
From transit1-xe3-0-0.ealing.ukcore.bt.net (62.6.200.177) icmp_seq=1 Time to live exceeded
You can see how the hosts reporting "Time to live exceeded" are the same as the hosts in the traceroute output.
So if you want to experiment, you can try pinging various points along the 'traceroute' output, and see if there is a point where packet loss occurs. Sometimes it won't work for a particular hop ('* * *' on traceroute output) because 'ping'/ICMP protocol is disabled for that hop; it will still work for other hops though.
To really find out what is going on for yourself, you could install software like Wireshark on one of the hosts, and perform a capture of network traffic to E@H. If you post the output somewhere, I'll have a look at it and see if I can spot anything.
RE: RE: Try opening one
)
As you did Ive also followed that link and the explorer offered me to open or save the file, so the issue is not about the files beeing in a different server... everything points to something weird in those specific hosts or in that ISP...
Just thinking outloud... maybe there is something in common in the files that fail making them beeing blocked by some firewall or something alike? (probably not in your hosts but in the ISP servers)
RE: From what I've read
)
Yes all 3 ussing the same 10 MBPS Fix IP link, but working in this link for months without any problem, stops to workk the last weekend. Noting new was added.
Can´t do ping to einstein1.aei.uni-hannover.de, tracert OK (as posted) i belive te servers did not allow ping.
If i try to browse the einstein1.aei.uni-hannover.de page i receive the msg28: This webpage is not available when i do the same in a working host i receive the mgs of forbiden acces as expected. So for some reason my hosts can´t reach the server but tracert can.
MTU on the host (this host 1500 - TCP optimizer) don´t know how to see the link MTU
I realy start to belive is some kind of problem with my ISP and tue E@H server just not have any ideia were to look.
Thanks for your help
RE: As you did Ive also
)
Thanks Horacio, i check the firewall in the router/modem and disconect it, and the windows firewall too, and still not work. I will try to call my ISP and look if they block the adress for some unknown reason, but that will take some time because today i´m realy busy and a call to the ISP takes no less than 30 min to compleate. Return ASAP. I agree is some kind of comunication problem with my host/ISP and the E@H server.
RE: Another thing, Claggy
)
On that day they were coming from einstein6.aei.uni-hannover.de, today they are coming from einstein1.aei.uni-hannover.de too.
Can you set your Router to use a different DNS server and not your ISPs?
Claggy
RE: RE: Another thing,
)
I change to google dns 8.8.8.8 and still have problem, but i was able to contact my ISP, they talk about some problems to contact some international servers and are working on a solution, i don´t know if is related but could be the source why i cant contact the e@h server directly (by use it´s IP). The ISP people don´t give me any other info for now. Will wait some time and call again tomorrow.
Hi jb yyyyaaaa dam isp
)
Hi jb yyyyaaaa dam isp providers shit happens on there system we get problems and not even a email or message from them saying we are experiseing troubble we are sorry will try to fix .Hopefully when they get there act togeather your problems will go away .Here's hopeing finger crossed for ya mate .So relax have a cone or two or drink whatever ya posion is, those dam greedy isp providers
Fingers Crossed, while i wait
)
Fingers Crossed, while i wait i will drink some beers.
RE: If i try to browse the
)
You can find the link MTU using 'ping'. I only know the linux version, but according to the web 'ping -f -l 1472' works for Windows. Keep increasing (or reducing) the '1472' to find out at which size packets get fragmented.
There are lots of tests you can do if you are interested. But as your other message says the ISP admits they are having problems, it may be best to simply wait for them to fix it.
Otherwise, you could try using 'telnet' to connect to e@h, and see if it connects (and if not what message you get):-
Since 'traceroute' works, 'ping' should work too as both 'traceroute' and 'ping' use the same protocol (ICMP) to do their work.
Now, the 'ttl=43' means 'Time to live' is set to 43 in my case. This means the 'ping' can go through a maximum of 43 hops. Look what happens if I set it lower:-
Because I set the 'Time to live' to 10, after 10 hops the request failed, and importantly the hop where it failed reports the failure back.
To bring this all together, that's how 'traceroute' works. First it does a 'ping' (or something similar) with TTL=1, then with TTL=2, then TTL=3, and so on. The point in the route where the hop count limit is reached reports back, and so you can build up a picture of the route.
Here is part of my traceroute output:
Now let's see what happens if I ping the server with TTL set to 9, 10, and 11:
You can see how the hosts reporting "Time to live exceeded" are the same as the hosts in the traceroute output.
So if you want to experiment, you can try pinging various points along the 'traceroute' output, and see if there is a point where packet loss occurs. Sometimes it won't work for a particular hop ('* * *' on traceroute output) because 'ping'/ICMP protocol is disabled for that hop; it will still work for other hops though.
To really find out what is going on for yourself, you could install software like Wireshark on one of the hosts, and perform a capture of network traffic to E@H. If you post the output somewhere, I'll have a look at it and see if I can spot anything.
Thanks for the explanation
)
Thanks for the explanation Neil.
I just see all returns to normal, the ISP must be fix the problem. All DL are working now and i can reach the E@H server normaly.
Thanks for all who try to give me a hand, i learn a lot of new things, including who the ISP could give us a big headache!.