Why do I keep getting error messages?

Astro
Astro
Joined: 8 Sep 07
Posts: 7
Credit: 0
RAC: 0
Topic 193127

I only downloaded Einstein a couple of days ago and so far have not managed to report a succesful result. The following (or similar) messages are appearing in the message list:

11/09/2007 22:38:11|Einstein@Home|Starting h1_0541.55_S5R2__244_S5R2c_2
11/09/2007 22:38:12|Einstein@Home|Starting task h1_0541.55_S5R2__244_S5R2c_2 using einstein_S5R2 version 438
11/09/2007 22:38:32|Einstein@Home|Deferring communication for 1 min 0 sec
11/09/2007 22:38:32|Einstein@Home|Reason: Unrecoverable error for result h1_0541.55_S5R2__244_S5R2c_2 ( - exit code -1073741819 (0xc0000005))
11/09/2007 22:38:32|Einstein@Home|Computation for task h1_0541.55_S5R2__244_S5R2c_2 finished
11/09/2007 22:38:32|Einstein@Home|Output file h1_0541.55_S5R2__244_S5R2c_2_0 for task h1_0541.55_S5R2__244_S5R2c_2 absent

Any help appreciated

Ageless
Joined: 26 Jan 05
Posts: 2,949
Credit: 5,374,792
RAC: 0

Why do I keep getting error messages?

See this thread for some pointers.

If it's truly only (0xc0000005) errors that you get, try to run without BOINC/Einstein as your screen saver. (Set Windows screen saver to None, or let it go to a 2-D screen saver or blank screen).

You can also try to update your graphics card's drivers and DirectX version.
If it still happens after that, consider running without the screen saver. Einstein will then also crunch faster. (don't expect miracles and think it'll shave hours off though. ;-))

Astro
Astro
Joined: 8 Sep 07
Posts: 7
Credit: 0
RAC: 0

I don't have the screensaver

I don't have the screensaver turned on

Ageless
Joined: 26 Jan 05
Posts: 2,949
Credit: 5,374,792
RAC: 0

Then keep an eye on this

Then keep an eye on this thread. You may be running into the same bug that person is. And the developers will want to know of other cases.

Bikeman (Heinz-Bernd Eggenstein)
Bikeman (Heinz-...
Moderator
Joined: 28 Aug 06
Posts: 3,515
Credit: 438,591,924
RAC: 68,101

RE: I don't have the

Message 73023 in response to message 73021

Quote:
I don't have the screensaver turned on

Your PC is not perhaps overclocked or otherwise showing signs of instability ? Do you run other BOINC projects successfully? The error indicates that there is a fundamental problem in the numerical computations.

CU

H-BE

Astro
Astro
Joined: 8 Sep 07
Posts: 7
Credit: 0
RAC: 0

No, the PC is not overclocked

No, the PC is not overclocked and SETI seems to run successfully.

Astro
Astro
Joined: 8 Sep 07
Posts: 7
Credit: 0
RAC: 0

Have now installed the latest

Have now installed the latest DirectX 9c........ watch this space for results!

Astro
Astro
Joined: 8 Sep 07
Posts: 7
Credit: 0
RAC: 0

Nope - still have the same

Nope - still have the same problem:

12/09/2007 21:22:26||Starting BOINC client version 5.10.20 for windows_intelx86
12/09/2007 21:22:26||log flags: task, file_xfer, sched_ops
12/09/2007 21:22:26||Libraries: libcurl/7.16.4 OpenSSL/0.9.8e zlib/1.2.3
12/09/2007 21:22:26||Data directory: C:\\Program Files\\BOINC
12/09/2007 21:22:26||Processor: 1 AuthenticAMD AMD Athlon(tm) XP 3200+ [x86 Family 6 Model 10 Stepping 0]
12/09/2007 21:22:26||Processor features: fpu tsc sse 3dnow mmx
12/09/2007 21:22:26||OS: Microsoft Windows XP: Professional Edition, Service Pack 2, (05.01.2600.00)
12/09/2007 21:22:26||Memory: 1023.48 MB physical, 2.40 GB virtual
12/09/2007 21:22:26||Disk: 18.55 GB total, 8.88 GB free
12/09/2007 21:22:26||Local time is UTC +0 hours
12/09/2007 21:22:27|Einstein@Home|URL: http://einstein.phys.uwm.edu/; Computer ID: 1005705; location: (none); project prefs: default
12/09/2007 21:22:27|SETI@home|URL: http://setiathome.berkeley.edu/; Computer ID: 2408880; location: home; project prefs: default
12/09/2007 21:22:27||General prefs: from Einstein@Home (last modified 2007-09-09 18:03:21)
12/09/2007 21:22:27||Host location: none
12/09/2007 21:22:27||General prefs: using your defaults
12/09/2007 21:22:27||Reading preferences override file
12/09/2007 21:22:27||Preferences limit memory usage when active to 511.74MB
12/09/2007 21:22:27||Preferences limit memory usage when idle to 1023.48MB
12/09/2007 21:22:27||Preferences limit disk usage to 0.93GB
12/09/2007 21:22:27|SETI@home|Restarting task 12mr07ac.22745.2526.16.5.205_0 using setiathome_enhanced version 527
12/09/2007 21:22:28|Einstein@Home|Sending scheduler request: To fetch work
12/09/2007 21:22:28|Einstein@Home|Requesting 21415 seconds of new work, and reporting 1 completed tasks
12/09/2007 21:22:32|Einstein@Home|Scheduler request failed: couldn't resolve host name
12/09/2007 21:22:32|Einstein@Home|Deferring communication for 1 min 0 sec
12/09/2007 21:22:32|Einstein@Home|Reason: scheduler request failed
12/09/2007 21:23:32|Einstein@Home|Sending scheduler request: Requested by user
12/09/2007 21:23:32|Einstein@Home|Requesting 21423 seconds of new work, and reporting 1 completed tasks
12/09/2007 21:23:38|Einstein@Home|Scheduler RPC succeeded [server version 509]
12/09/2007 21:23:38|Einstein@Home|Deferring communication for 1 min 0 sec
12/09/2007 21:23:38|Einstein@Home|Reason: requested by project
12/09/2007 21:23:40|Einstein@Home|Starting h1_0541.55_S5R2__196_S5R2c_1
12/09/2007 21:23:45|Einstein@Home|Starting task h1_0541.55_S5R2__196_S5R2c_1 using einstein_S5R2 version 438
12/09/2007 21:24:44|Einstein@Home|Deferring communication for 1 min 0 sec
12/09/2007 21:24:44|Einstein@Home|Reason: Unrecoverable error for result h1_0541.55_S5R2__196_S5R2c_1 ( - exit code -1073741819 (0xc0000005))
12/09/2007 21:24:44|Einstein@Home|Computation for task h1_0541.55_S5R2__196_S5R2c_1 finished
12/09/2007 21:24:44|Einstein@Home|Output file h1_0541.55_S5R2__196_S5R2c_1_0 for task h1_0541.55_S5R2__196_S5R2c_1 absent
12/09/2007 21:24:44|SETI@home|Restarting task 12mr07ac.22745.2526.16.5.205_0 using setiathome_enhanced version 527
12/09/2007 21:24:53||Suspending computation - user request

Bikeman (Heinz-Bernd Eggenstein)
Bikeman (Heinz-...
Moderator
Joined: 28 Aug 06
Posts: 3,515
Credit: 438,591,924
RAC: 68,101

This is sad. Other than

This is sad.

Other than trying the beta app from here I have no real clue what to do about this.

The input data your PC is crunching on is verified by BOINC with the help of checksums, so it's quite impossible that the files are corrupted during download or afterwards. Many of the results have failed on your "standard" wingman's PC as well, but apparently for a different reason (a DLL loading problem). Many of the tasks that crashed on your PC have completed successfully on other Windows machines, so it's not a simple kind of error in the input files either. This is really one of the more mysterious issues.

CU
Bikeman

Astro
Astro
Joined: 8 Sep 07
Posts: 7
Credit: 0
RAC: 0

Looking in the Results file,

Looking in the Results file, it appears that I have now managed ONE successful result, but all the rest appear to have failed.

If I try the Beta app., can I easily go back to the "live" app. if necessary?

Bikeman (Heinz-Bernd Eggenstein)
Bikeman (Heinz-...
Moderator
Joined: 28 Aug 06
Posts: 3,515
Credit: 438,591,924
RAC: 68,101

RE: Looking in the Results

Message 73029 in response to message 73028

Quote:

Looking in the Results file, it appears that I have now managed ONE successful result, but all the rest appear to have failed.

If I try the Beta app., can I easily go back to the "live" app. if necessary?


Yes, all you need to do is delete the app_info.xml file that comes with the beta app. You might loose the result you are currently crunching, so this is best done after finishing a result...but if we get this far you probably don't want to go back :-).

But before doing that, you will want to report the finished result: simply press the update button in the BOINC manager GUI once.

CU

Bikeman

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.