Trouble Uploading ABPS Output File

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Alinator
Alinator
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3 Apr 2009 0:44:57 UTC
Topic 194263
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    Permission Denied error when host tries to upload this task output file.

    Situation nominal for GW since the project came back up.

    Not a biggie yet (there's still time to deadline), just a rude surprise finale for my first ABPS WU at this point! ;-D

    Alinator

    Gary Roberts
    Gary Roberts
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    Trouble Uploading ABPS Output File

    3 Apr 2009 3:58:21 UTC
    Message 92174
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      Quote:
      Permission Denied error when host tries to upload this task output file.


      Bernd has just commented on the EAH_Mod list that it might be a "permissions" problem on the upload directory so I would think that you'll get some action fairly promptly as soon as someone (with access) gets out of bed and checks their messages :-).

      Cheers,
      Gary.

      JoeB
      JoeB
      Joined: 24 Feb 05
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      Here are two more problems

      3 Apr 2009 10:22:42 UTC
      Message 92175
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        Here are two more problems with the uploads on computer:
        http://129.89.61.70/show_host_detail.php?hostid=1765243

        4/3/2009 6:07:27 AM|Einstein@Home|Started upload of p2030_53613_09599_0015_G69.03+00.44.N_1.dm_548_0_0
        4/3/2009 6:07:31 AM|Einstein@Home|[error] Error reported by file upload server: can't open file /BOINC/projects/EinsteinAtHome/upload/a5/p2030_53613_09599_0015_G69.03+00.44.N_1.dm_548_0_0: Permission denied
        4/3/2009 6:07:31 AM|Einstein@Home|Temporarily failed upload of p2030_53613_09599_0015_G69.03+00.44.N_1.dm_548_0_0: transient upload error
        4/3/2009 6:07:31 AM|Einstein@Home|Backing off 2 hr 5 min 46 sec on upload of p2030_53613_09599_0015_G69.03+00.44.N_1.dm_548_0_0

        ...
        4/3/2009 6:17:20 AM|Einstein@Home|Started upload of p2030_53613_09599_0015_G69.03+00.44.N_1.dm_517_0_0
        4/3/2009 6:17:22 AM|Einstein@Home|[error] Error reported by file upload server: can't open file /BOINC/projects/EinsteinAtHome/upload/3eb/p2030_53613_09599_0015_G69.03+00.44.N_1.dm_517_0_0: Permission denied
        4/3/2009 6:17:22 AM|Einstein@Home|Temporarily failed upload of p2030_53613_09599_0015_G69.03+00.44.N_1.dm_517_0_0: transient upload error
        4/3/2009 6:17:22 AM|Einstein@Home|Backing off 1 hr 42 min 51 sec on upload of p2030_53613_09599_0015_G69.03+00.44.N_1.dm_517_0_0

        Joe B

        Mr_Wallace
        Mr_Wallace
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        Has there been any progress

        3 Apr 2009 18:11:46 UTC
        Message 92176 in response to message 92175
        (moderation:
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          Has there been any progress on this?
          Still have a file waiting.

          03-04-2009 20:07:11|Einstein@Home|[error] Error reported by file upload server: can't open file /BOINC/projects/EinsteinAtHome/upload/38e/p2030_53614_00653_0003_G36.53-00.25.N_1.dm_303_1_0: Permission denied

          thnx

          William Davis
          William Davis
          Joined: 25 Sep 07
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          am having the same problem

          3 Apr 2009 22:08:57 UTC
          Message 92177
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            am having the same problem with uploading a similar file

            hoarfrost
            hoarfrost
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            Hello! RE: 03/04/2009

            4 Apr 2009 5:17:22 UTC
            Message 92178
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              Hello!

              Quote:


              03/04/2009 23:49:00 Starting BOINC client version 6.6.16 for windows_intelx86
              03/04/2009 23:49:00 log flags: task, file_xfer, sched_ops
              03/04/2009 23:49:00 Libraries: libcurl/7.19.4 OpenSSL/0.9.8j zlib/1.2.3
              03/04/2009 23:49:00 Data directory: C:\Program Files\BOINC_Data
              03/04/2009 23:49:00 Running under account ...
              03/04/2009 23:49:01 Processor: 4 GenuineIntel Intel(R) Core(TM)2 Quad CPU Q9300 @ 2.50GHz [x86 Family 6 Model 23 Stepping 7]
              03/04/2009 23:49:01 Processor features: fpu tsc pae nx sse sse2 mmx
              03/04/2009 23:49:01 OS: Microsoft Windows XP: Professional x86 Editon, Service Pack 2, (05.01.2600.00)
              03/04/2009 23:49:01 Memory: 3.25 GB physical, 5.08 GB virtual
              03/04/2009 23:49:01 Disk: 39.06 GB total, 31.33 GB free
              03/04/2009 23:49:01 Local time is UTC +4 hours
              03/04/2009 23:49:01 CUDA device: GeForce 8500 GT (driver version 18122, CUDA version 1.1, 256MB, est. 6GFLOPS)
              03/04/2009 23:49:01 Not using a proxy
              03/04/2009 23:49:02 Einstein@Home URL: http://einstein.phys.uwm.edu/; Computer ID: 1275368; location: home; project prefs: default
              03/04/2009 23:49:02 SETI@home URL: http://setiathome.berkeley.edu/; Computer ID: 4781615; location: home; project prefs: default

              ....

              04/04/2009 08:08:42 Einstein@Home Started upload of p2030_53614_00323_0000_G33.14+00.15.N_0.dm_29_0_0
              04/04/2009 08:09:01 Project communication failed: attempting access to reference site
              04/04/2009 08:09:01 Einstein@Home Temporarily failed upload of p2030_53614_00323_0000_G33.14+00.15.N_0.dm_29_0_0: HTTP error
              04/04/2009 08:09:01 Einstein@Home Backing off 4 min 41 sec on upload of p2030_53614_00323_0000_G33.14+00.15.N_0.dm_29_0_0
              04/04/2009 08:09:03 Internet access OK - project servers may be temporarily down.
              ...

              Gary Roberts
              Gary Roberts
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              As I mentioned earlier in

              4 Apr 2009 9:12:18 UTC
              Message 92179
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                As I mentioned earlier in this thread, Bernd initially wondered if it might simply be a permissions problem on the server upload directory. If that had well and truly been the case it should have been fixed by now.

                The most recent comment relating (somewhat) to this problem is here and you can see Bernd mentions the problem that the first tranche of 628 tasks were inadvertently sent out with a wrong URL for the upload handler, the very program your clients are having trouble communicating with. Some back-end jiggery pokery is needed to collect the work and obviously there is some problem with that at the moment.

                The good thing is that your BOINC clients are quite prepared for these sorts of failures and will keep retrying for as long as it takes. They will eventually succeed and no losses are likely. Unless you really know what you are doing you shouldn't interfere but rather leave BOINC alone to handle the problem itself. The worst thing you could do is to try to force the issue. Unnecessary actions like resetting, updating, reinstalling, rebooting or anything else you might dream up are bound to fail at best and probably do damage at worst.

                Just be patient and let the project staff sort it out.

                Cheers,
                Gary.

                Gary Roberts
                Gary Roberts
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                I've just received the most

                4 Apr 2009 9:38:30 UTC
                Message 92180
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                  I've just received the most recent information which is that the problem "should be fixed once and for all by the end of this weekend".

                  Cheers,
                  Gary.

                  Mr_Wallace
                  Mr_Wallace
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                  Thanks for the updates, Gary.

                  4 Apr 2009 9:46:35 UTC
                  Message 92181
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                    Thanks for the updates, Gary.

                    Gary Roberts
                    Gary Roberts
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                    I've now been informed that

                    4 Apr 2009 11:24:26 UTC
                    Message 92182
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                      I've now been informed that the problem is resolved and that uploads have "been coming in in a constant stream without any problems". Initially there may have been a "can't parse config file (transient)" message, but that was only very temporary.

                      If you still have results stuck in upload, try selecting the result on the transfers tab and hit "retry transfer" and the upload should complete.

                      Cheers,
                      Gary.

                      JoeB
                      JoeB
                      Joined: 24 Feb 05
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                      My 2 "problem" workunits have

                      4 Apr 2009 11:40:48 UTC
                      Message 92183
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                        My 2 "problem" workunits have now uploaded.Thanks for the work & update.

                        Joe B

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