Server Status all Green - Yet Backlog on Upload Status accumulating

Nflight
Nflight
Joined: 24 May 06
Posts: 3
Credit: 27004543
RAC: 14349
Topic 211265

Reviewing the current backlog of finished work units it seems there is a problem in getting finished work units back to be accounted for by the server. All details of my account status are being provided that maybe someone can help alleviate the backlog.

Account: 196373

Host Scheduler Log:

2017-11-26 09:21:17.4933 [PID=23987]   Request: [USER#xxxxx] [HOST#12547786] [IP xxx.xxx.xxx.213] client 7.8.3
2017-11-26 09:21:17.6034 [PID=23987] [debug]   have_master:1 have_working: 1 have_db: 1
2017-11-26 09:21:17.6034 [PID=23987] [debug]   using working prefs
2017-11-26 09:21:17.6034 [PID=23987] [debug]   have db 1; dbmod 1511534545.000000; global mod 1511534545.000000
2017-11-26 09:21:17.6043 [PID=23987]    [handle] [HOST#12547786] [RESULT#699847009] [WU#322247049] got result (DB: server_state=4 outcome=0 client_state=0 validate_state=0 delete_state=0)
2017-11-26 09:21:17.6043 [PID=23987]    [handle] cpu time 708.369300 credit/sec 0.008188, claimed credit 5.799832
2017-11-26 09:21:17.6043 [PID=23987]    [handle] [RESULT#699847009] [WU#322247049]: setting outcome SUCCESS
2017-11-26 09:21:17.6043 [PID=23987]    [handle] [HOST#12547786] [RESULT#699847471] [WU#322247287] got result (DB: server_state=4 outcome=0 client_state=0 validate_state=0 delete_state=0)
2017-11-26 09:21:17.6043 [PID=23987]    [handle] cpu time 705.717300 credit/sec 0.008188, claimed credit 5.778119
2017-11-26 09:21:17.6044 [PID=23987]    [handle] [RESULT#699847471] [WU#322247287]: setting outcome SUCCESS
2017-11-26 09:21:17.6164 [PID=23987]    [send] effective_ncpus 8 max_jobs_on_host_cpu 999999 max_jobs_on_host 999999
2017-11-26 09:21:17.6164 [PID=23987]    [send] effective_ngpus 1 max_jobs_on_host_gpu 999999
2017-11-26 09:21:17.6164 [PID=23987]    [send] Not using matchmaker scheduling; Not using EDF sim
2017-11-26 09:21:17.6164 [PID=23987]    [send] CPU: req 0.00 sec, 0.00 instances; est delay 0.00
2017-11-26 09:21:17.6164 [PID=23987]    [send] CUDA: req 0.00 sec, 0.00 instances; est delay 0.00
2017-11-26 09:21:17.6164 [PID=23987]    [send] work_req_seconds: 0.00 secs
2017-11-26 09:21:17.6164 [PID=23987]    [send] available disk 93.06 GB, work_buf_min 172800
2017-11-26 09:21:17.6164 [PID=23987]    [send] active_frac 0.999544 on_frac 0.989136 DCF 0.161092
2017-11-26 09:21:17.6274 [PID=23987]    Sending reply to [HOST#12547786]: 0 results, delay req 60.00
2017-11-26 09:21:17.6275 [PID=23987]    Scheduler ran 0.137 seconds
Additionally I decided to add the "Event Log"

11/26/2017 8:29:26 AM | Einstein@Home | Started upload of LATeah0045L_1180.0_0_0.0_25184085_0_0
11/26/2017 8:29:26 AM | Einstein@Home | Started upload of LATeah0045L_1180.0_0_0.0_25184085_0_1
11/26/2017 8:29:29 AM | Einstein@Home | Temporarily failed upload of LATeah0045L_1180.0_0_0.0_25184085_0_1: transient HTTP error
11/26/2017 8:29:29 AM | Einstein@Home | Backing off 00:21:26 on upload of LATeah0045L_1180.0_0_0.0_25184085_0_1
11/26/2017 8:29:30 AM | Einstein@Home | Started upload of LATeah0045L_1188.0_0_0.0_2040630_0_0
11/26/2017 8:29:32 AM | Einstein@Home | Temporarily failed upload of LATeah0045L_1188.0_0_0.0_2040630_0_0: transient HTTP error
11/26/2017 8:29:32 AM | Einstein@Home | Backing off 00:09:32 on upload of LATeah0045L_1188.0_0_0.0_2040630_0_0
11/26/2017 8:29:33 AM | Einstein@Home | Started upload of LATeah0045L_1188.0_0_0.0_2040630_0_1
11/26/2017 8:29:40 AM | | Project communication failed: attempting access to reference site
11/26/2017 8:29:43 AM | | Internet access OK - project servers may be temporarily down.

If anyone else is seeing this behavior please add yourself to this forum post so we can alert the admin's to resolve this hiccup, Thank You

archae86
archae86
Joined: 6 Dec 05
Posts: 2236
Credit: 1125956978
RAC: 1460142

There are already two threads

There are already two threads on this matter in the Problems and Bug Reports section--probably better to add comments there than to continue here.

Ace Casino
Ace Casino
Joined: 25 Feb 05
Posts: 24
Credit: 487110138
RAC: 752649

1st place I came...thanks for

1st place I came...thanks for the post NFLIGHT!

Gary Roberts
Gary Roberts
Joined: 9 Feb 05
Posts: 4190
Credit: 10449262728
RAC: 24305191

Do you really think

Do you really think Cruncher's Corner is the best place to report a problem?

This forum is where people compare notes - performance data, etc, - about their setups.  You know, the 'mine is bigger than yours' sort of thing Laughing.  It's not the appropriate place to report actual problems.  It is particularly not the correct place when there are already two existing threads about the matter in what is clearly the correct place.

Before you report what is undoubtedly a server issue, over which no participant has any control, why not have a look in the Problems forum and do so there, if there is no existing report?  If it has already been reported, it's just a waste of everyone's time if you start a completely new thread elsewhere.  By all means, add your voice to the existing report if you have additional information or if it helps relieve the frustration.  I find kicking the cat usually works better for the latter Wink.

 It will get fixed when it gets fixed and no additional number of posts/threads/cat kicking will be able to speed that up.

 

Cheers,
Gary.

Ace Casino
Ace Casino
Joined: 25 Feb 05
Posts: 24
Credit: 487110138
RAC: 752649

There is NOTHING worse than

There is NOTHING worse than people who berate and criticize people for making a simple post.   Whooooooo cares????  Let me tell you who cares....the people who care, are the people that are on these boards 24/7..... cause they have NOTHING else going for them!!!

I would  be willing to bet that the actual Scientist who run this project would love any participation people are willing to give....including posts....any posts! IT SHOWS THEY CARE!!!!

As I said above....this is the 1st place I came for information....I got it....without having to go anywhere else!!!!

 

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