Report Web site Problems Here

AgentB
AgentB
Joined: 17 Mar 12
Posts: 915
Credit: 513211304
RAC: 0

Gary Roberts wrote:Time to

Gary Roberts wrote:
Time to let a few more members in ;-).

Or monsters (looking sideways at hd7990 thinking do i really need the heating turned up). Wink

Once the FGRPG left beta, the rx-480 fell out of the top 50, despite RAC of 603K

 

Gary Roberts
Gary Roberts
Moderator
Joined: 9 Feb 05
Posts: 5845
Credit: 109937639480
RAC: 31382714

I don't know if I've ever had

I don't know if I've ever had a host in the top 50.  Recently (before the restrictions) I had a couple in the top 100 but I don't know if they're still there or not.  Probably not :-).

 

Cheers,
Gary.

Oliver Behnke
Oliver Behnke
Moderator
Administrator
Joined: 4 Sep 07
Posts: 944
Credit: 25167626
RAC: 23

FYI, we limited our own

FYI, we limited our own statistics pages because some users scraped the whole dataset via scripts, sometimes impacting our site's performance. We don't consider this fair use. So after trying to block them (in vain), we limited the output entirely.

Please note that our rendered statistics are not meant for any deeper analysis but only for a quick overview. For anything more sophisticated you can either use the various BOINC statistics sites or grab our statistics exports (updated every six hours, IIRC).

 

Thanks for your understanding,

Oliver

 

 

Einstein@Home Project

Gavin
Gavin
Joined: 21 Sep 10
Posts: 191
Credit: 40644234415
RAC: 254977

AgentB wrote:Gary Roberts

AgentB wrote:
Gary Roberts wrote:
Time to let a few more members in ;-).

Or monsters (looking sideways at hd7990 thinking do i really need the heating turned up). Wink

Once the FGRPG left beta, the rx-480 fell out of the top 50, despite RAC of 603K

 

Come along now, there's still a chill in the air...

Time to unleash the beast!!!

Spacemann
Spacemann
Joined: 22 Nov 07
Posts: 3
Credit: 91984348
RAC: 0

Computer has been crunching

Computer has been crunching E@H files, but page about my computer shows Total credit: 0, Average credit: 0.00 / Tasks: 0, Number of times client has contacted server: 0

Gary Roberts
Gary Roberts
Moderator
Joined: 9 Feb 05
Posts: 5845
Credit: 109937639480
RAC: 31382714

Spacemann wrote:Computer has

Spacemann wrote:
Computer has been crunching E@H files, but page about my computer shows Total credit: 0, Average credit: 0.00 / Tasks: 0, Number of times client has contacted server: 0

Hi,

This thread is for reporting problems with the website, things like pages not displaying correctly in your browser, etc.  If you have a problem fetching or returning tasks for crunching, you really need to start a new thread giving as much detail about the problem and what you have tried so far.  I will give some suggestions here but would ask you to start a new thread for further assistance in solving your problem.

Firstly, if I click on your name and then check out your list of computers, this is the list that I get.  There are two machines showing, both have total/average credit values and both have had recent communication with the project.  In your comment above, you mention "my computer".  Are you talking about one of the two in the linked list or perhaps an entirely different machine?

Secondly, for each listed machine, the far right hand column (under the heading 'Last Contact') contains a link where you can see the server response.  For the machine with the GTS 250, it says you can't get any GPU tasks because you don't have enough GPU RAM.  Even if you did have, that card is probably going to be excluded anyway when checked for OpenCL availability.  For the machine with the GTX950, there would be no such problem but this time the last contact link reports that you don't have enough disk space that BOINC is allowed to use to store the data files for a CPU and GPU tasks request - so no new work can be sent.  As you have plenty of free disk space available, you just need to relax your preference settings a little so that BOINC has a bit more available to work with.

I hope some of this helps to solve your problem but if you need more information, please start a new thread.

 

Cheers,
Gary.

Curtis Conkey
Curtis Conkey
Joined: 7 Apr 05
Posts: 11
Credit: 219877313
RAC: 192431

The Top User Statistics only

The Top User Statistics only list top 100 users now- What happened to the "Arrow" to allow you to get to the next 100 and so on? 

Curtis

 

Oliver Behnke
Oliver Behnke
Moderator
Administrator
Joined: 4 Sep 07
Posts: 944
Credit: 25167626
RAC: 23

See above...

See above...

 

Einstein@Home Project

Spacemann
Spacemann
Joined: 22 Nov 07
Posts: 3
Credit: 91984348
RAC: 0

Thanks, what I was referring

Thanks, what I was referring to was on an E@H web page, reason I asked here! Seemed fitting to me.

I was looking at my individual computer details page from the website, and I noticed the GTS250 machine listed no credits, and it has been crunching files for some time and is working on 4 now.

So, with that said, and what you say, has the GTS250 been, spinning its wheels? According to the 'web page. Or is the web page wrong?, out of date? Its still about a web page.  

Gary Roberts
Gary Roberts
Moderator
Joined: 9 Feb 05
Posts: 5845
Credit: 109937639480
RAC: 31382714

Spacemann wrote:Thanks, what

Spacemann wrote:
Thanks, what I was referring to was on an E@H web page, reason I asked here! Seemed fitting to me.

I provided you with a link that showed both machines with plenty of credits.  How is it 'fitting' to say that there is a problem with a web page that reports no credits when the true state of affairs is the opposite?

Spacemann wrote:
I was looking at my individual computer details page from the website, and I noticed the GTS250 machine listed no credits, and it has been crunching files for some time and is working on 4 now.

The page you mention is this one.  It shows a total credit of almost 4.5M with a daily average addition of almost 700.  So how can you say it "listed no credits"??  There is no website problem to report at all.

Spacemann wrote:
So, with that said, and what you say, has the GTS250 been, spinning its wheels? According to the 'web page. Or is the web page wrong?, out of date? Its still about a web page.

I wouldn't say it's "spinning its wheels" because it hasn't even got its engine running :-).  That card only has 512MB RAM.  As I mentioned previously, the server wont send it any work because it doesn't have enough RAM for the currently available GPU tasks at Einstein.  There may be other projects that could use it - I don't know.

Those web pages can't be 'wrong' or 'out of date' because they are not static objects.  When you click on a link to such a page, there is always a slight delay while the current information gets extracted from the online database.  A great deal of effort (and horsepower) goes into keeping the online database as up-to-date as possible and the information extraction as timely as possible.  For the web page to have wrong information there would have to be a problem with the online database itself.  Sometimes there can be significant delays for the page to appear or it may even time out completely.  That just means there is too much activity right at that particular moment.  You just have to repeat the request at a slightly later time, maybe just a few seconds later, and the page will appear.

I really don't understand why you think that the details pages for your computers show no credit.

Cheers,
Gary.

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