No credits in account

Riverdog
Riverdog
Joined: 12 Oct 11
Posts: 5
Credit: 30,015
RAC: 0
Topic 196617

For over a year, I was running BOINC/Einstein on a laptop, no problem. The laptop died and I had to switch over to a desktop to run BOINC last week. There are no credits now in my account. Should this happen just because I changed computers?

Pat

Ageless
Joined: 26 Jan 05
Posts: 2,949
Credit: 5,374,792
RAC: 0

No credits in account

No, more probably because you added the project on the new computer and told it to make a new account. Your old account is here.

To switch over to it, remember the email address and its associated password. The email address is the unique identifier. If you can't remember what password you used, use http://einstein.phys.uwm.edu/get_passwd.php to get a temp log in, with which you can log in onto the account and change its password.

then all you have to do is remove the new account from BOINC and add the old one.

Riverdog
Riverdog
Joined: 12 Oct 11
Posts: 5
Credit: 30,015
RAC: 0

The info on the linked page

The info on the linked page seems to be fine (I didn't create a second account so that wasn't the problem). I guess what threw me is the BOINC manager, which really looks different in XP than Vista, shows Work done for this project: 0

Thanks
Pat

Ageless
Joined: 26 Jan 05
Posts: 2,949
Credit: 5,374,792
RAC: 0

The account you post with,

The account you post with, which has the Celeron with Windows XP attached, has zero credits.

The account that has credit, which has a Core 2 Duo with Windows Vista attached, is the account that does have credit.

You do seem to have created a second account, the one you post with. It doesn't have any credit.

As for BOINC Manager looking different, it has a Simple View and an Advanced View. These views are mostly the same between all Windows, Linux and Macintosh platforms.

Riverdog
Riverdog
Joined: 12 Oct 11
Posts: 5
Credit: 30,015
RAC: 0

I am about to switch over to

I am about to switch over to another computer to run BOINC. I can't figure out how to recover the account that had all the credits. I only use one email address.
I obviously am missing something here. Any help is appreciated.

Bikeman (Heinz-Bernd Eggenstein)
Bikeman (Heinz-...
Moderator
Joined: 28 Aug 06
Posts: 3,515
Credit: 435,877,803
RAC: 101,138

RE: I only use one email

Quote:
I only use one email address.

Well, then that other Riverdog is not you :-). Seriously, think about what providers / email services you were using back then in Oct 2011 when that other account was created. I could send an email to that address, but if you are sure you don't have access to it anymore, that won't work either :-(.

Cheers
HB

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