Multiple Accounts

Mark E. Lehr
Mark E. Lehr
Joined: 23 Dec 05
Posts: 4
Credit: 12,525,176
RAC: 0
Topic 190835

One of our team members ended up with separate accounts for his 2 machines. How do we combine this into one account without deleting one of the credits already accumulated.

Michael Karlinsky
Michael Karlinsky
Joined: 22 Jan 05
Posts: 888
Credit: 22,245,334
RAC: 0

Multiple Accounts

Quote:
One of our team members ended up with separate accounts for his 2 machines. How do we combine this into one account without deleting one of the credits already accumulated.

Currently it is not possible to merge accounts.

Michael

Conan
Conan
Joined: 19 Jun 05
Posts: 161
Credit: 5,808,481
RAC: 0

My name is Conan and I am a

My name is Conan and I am a member of the team Cobar Spiders. Cobar Spiders was founded by my brother Spider (his Boinc name).
When his computer crashed and he had to reformat the machine he lost all his details on his set up. He assumed that as he had lost all his data then so to did Boinc and created another account instead of reattaching to his existing one. It is possible that he used a different e-mail address as he has 2, I am not sure if he did. He appears twice in the team totals as 2 different team members and also shows that his computer, an AMD 2400+, appears twice, one active and one not (he only has the one).
Team = Cobar Spiders
Founder = Spider
Team members should be 3, Spider, Conan and K1966.
Country = Australia
Is it now possible to have this problem resolved by merging the 2 Spider's into one? It is a bit confusing and would tidy up the membership.

Odysseus
Odysseus
Joined: 17 Dec 05
Posts: 372
Credit: 10,273,125
RAC: 2,746

RE: Is it now possible to

Message 25469 in response to message 25468

Quote:
Is it now possible to have this problem resolved by merging the 2 Spider's into one? It is a bit confusing and would tidy up the membership.

Unlike host accounts, user accounts can't be deleted or merged. If Spider's 'old' account has more credit than the 'new', all I can suggest is that he abandon the latter. If he does so, the team will still have the credit earned by the 'ghost' account, but there's no way to combine the two—unless you can get a project administrator to 'hack' the database.

R/B
R/B
Joined: 11 Aug 05
Posts: 70
Credit: 24,276
RAC: 0

Also, once he has reported

Also, once he has reported and earned credit for the account he wishes to abandon he can simply remove that 'member' from your team. As mentioned previously, your team will retain the credits and this will tidy up your membership like you wanted.

Founder of BOINC group, Objectivists, a group of philosophically minded rational data crunchers.

Conan
Conan
Joined: 19 Jun 05
Posts: 161
Credit: 5,808,481
RAC: 0

Wont matching up of the

Wont matching up of the e-mail addresses get the accounts to sync if all other data matches up, such as name, team and country?

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