Gave up trying to get activation code through Verizon

hdelien
hdelien
Joined: 24 Feb 05
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Topic 187945

Spoke to Verizon tech support and they added this site to my safe list; however, the activation key still will not come through. So I signed up using my work e-mail address. Immediately (ok, withon 30 seconds) I get my activation key. Now I would like to switch the account e-mail to my home e-mail, but, of course, I cannot because the account already exists. Where can I send a provate e-mail to get this "dead" account deleted?

hdelien
hdelien
Joined: 24 Feb 05
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Gave up trying to get activation code through Verizon

The flood gates opened. My wife reports 76 e-mails suddenly showed up, from the announcement of the launch of Einstein to the 70+ times that I clicked the send button for the account code request.

hdelien
hdelien
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BTW, this situation was, kind

BTW, this situation was, kind of, a catch 22. I couldn't get my account code, but couldn't sign into the forum to get help getting my account code without an account code.

Bruce Allen
Bruce Allen
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> BTW, this situation was,

Message 4988 in response to message 4987

> BTW, this situation was, kind of, a catch 22. I couldn't get my account code,
> but couldn't sign into the forum to get help getting my account code without
> an account code.

Don't blame Verizon: it's our fault. We configured the mail server on einstein.phys.uwm.edu to only SEND mail, not to RECEIVE it. Turns out that this violates internet mail standards, and so some ISPs such as Verizon were blocking our mail. When we fixed this by enabled RECEIVE we suddenly freed up all of those queued mail messages.

My apologies: hitting the 'delete' key 75 times is no fun.

Bruce

Director, Einstein@Home

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