Failure getting work packets

Tim Barnard
Tim Barnard
Joined: 27 Mar 05
Posts: 1
Credit: 2547
RAC: 0
Topic 189126

After my last result uploaded I've been getting the following messages:

5/7/2005 8:10:07 AM|Einstein@Home|Master file fetch
failed
5/7/2005 8:10:07 AM|Einstein@Home|Deferring
communication with project for 1 weeks, 5 days, 8
hours, 9 minutes, and 51 seconds

I'm on a T-1 connection which is functioning normally. I was behind a norton firewall which I've uninstalled, that's made no difference.

I've tried uninstalling boinc, manually removing all sub-directories and registry keys that the uninstaller left behind, and reinstalled boinc. That has made no difference. I have also upgraded from version 4.25 to version 4.37 thinking that perhaps there was a bug that's been fixed, but that's made no difference either.

So my question is: Is the problem I'm experiencing on the server side and I'll just have to wait it out? Or is there still a problem on my end? If so, any suggestions on what else I can try to fix this would be much appreciated!

Tim

Blank Reg
Blank Reg
Joined: 18 Jan 05
Posts: 228
Credit: 40599
RAC: 0

Failure getting work packets

Master file fetch error means you are not connecting to the server for some reason, could be a proxy, or firewall or the server could be down.

Bruce Allen
Bruce Allen
Moderator
Joined: 15 Oct 04
Posts: 1119
Credit: 172127663
RAC: 0

This sounds like a proxy

This sounds like a proxy server problem to me. Is it working OK now, or still problematic?

Bruce

Director, Einstein@Home

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