Can't download PM*.binary files

MarkJ
MarkJ
Joined: 28 Feb 08
Posts: 437
Credit: 139002861
RAC: 1
Topic 195800

I have been unable to download ABP1 files. The S6Bucket files come down fine, just the PM*.binary ones giving me grief. I had to abort all my failed transfers as the PM ones were holding up the download of the S6Bucket files. I expect its just the ABP1 download server(s) off-line seeing as the other files come down fine.

Quote:

23/05/2011 9:28:38 PM | | [http] [ID#14] Info: timeout on name lookup is not supported
23/05/2011 9:28:38 PM | | [http] [ID#14] Info: About to connect() to einstein-abp1.aei.uni-hannover.de port 80 (#1)
23/05/2011 9:28:38 PM | | [http] [ID#14] Info: Trying 130.75.116.210...
23/05/2011 9:28:38 PM | | [http] [ID#15] Info: timeout on name lookup is not supported
23/05/2011 9:28:38 PM | | [http] [ID#15] Info: About to connect() to einstein-abp1.aei.uni-hannover.de port 80 (#2)
23/05/2011 9:28:38 PM | | [http] [ID#15] Info: Trying 130.75.116.210...

23/05/2011 9:28:39 PM | | Internet access OK - project servers may be temporarily down.
23/05/2011 9:29:00 PM | | [http] [ID#14] Info: Timed out
23/05/2011 9:29:00 PM | | [http] [ID#14] Info: Failed connect to einstein-abp1.aei.uni-hannover.de:80; No error
23/05/2011 9:29:00 PM | | [http] [ID#14] Info: Expire cleared
23/05/2011 9:29:00 PM | | [http] [ID#14] Info: Closing connection #1
23/05/2011 9:29:00 PM | | [http] [ID#15] Info: Timed out
23/05/2011 9:29:00 PM | | [http] [ID#15] Info: Failed connect to einstein-abp1.aei.uni-hannover.de:80; No error
23/05/2011 9:29:00 PM | | [http] [ID#15] Info: Expire cleared
23/05/2011 9:29:00 PM | | [http] [ID#15] Info: Closing connection #2
23/05/2011 9:29:00 PM | | [http] HTTP error: Couldn't connect to server
23/05/2011 9:29:00 PM | | [http] HTTP error: Couldn't connect to server

Svenie25
Svenie25
Joined: 21 Mar 05
Posts: 139
Credit: 2436862
RAC: 0

Can't download PM*.binary files

I can´t download BRP-WUs, too. The upload works normal.

Bernd Machenschalk
Bernd Machenschalk
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Administrator
Joined: 15 Oct 04
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Credit: 250131359
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Could you PM me the IP

Could you PM me the IP address of that hosts or post the name of the files that failed to download? That would help to dig through the server logs...

BM

BM

Svenie25
Svenie25
Joined: 21 Mar 05
Posts: 139
Credit: 2436862
RAC: 0

Here are the

Here are the errormessages:

Quote:
23.05.2011 12:31:54 | Einstein@Home | Started download of PM0114_05031_408.binary
23.05.2011 12:31:54 | Einstein@Home | Started download of PM0114_05031_409.binary
23.05.2011 12:32:16 | Einstein@Home | Temporarily failed download of PM0114_05031_408.binary: connect() failed
23.05.2011 12:32:16 | Einstein@Home | Backing off 17 min 25 sec on download of PM0114_05031_408.binary
23.05.2011 12:32:16 | Einstein@Home | Temporarily failed download of PM0114_05031_409.binary: connect() failed
23.05.2011 12:32:16 | Einstein@Home | Backing off 12 min 26 sec on download of PM0114_05031_409.binary
23.05.2011 12:32:30 | | Project communication failed: attempting access to reference site
23.05.2011 12:32:31 | | Internet access OK - project servers may be temporarily down.
Bernd Machenschalk
Bernd Machenschalk
Moderator
Administrator
Joined: 15 Oct 04
Posts: 4311
Credit: 250131359
RAC: 34282

Thanks for PM. It seems the

Thanks for PM. It seems the requests that failed on your side didn't get through to the webserver; you downloaded PM0114_04951_296.binary, PM0114_04951_298.binary and PM0114_04951_299.binary, but there is not even a request logged for PM0114_04951_297.binary.

Under investigation...

BM

BM

Svenie25
Svenie25
Joined: 21 Mar 05
Posts: 139
Credit: 2436862
RAC: 0

Thanks a lot. Now it looks

Thanks a lot. Now it looks okay. All WUs downloaded.

Dagorath
Dagorath
Joined: 22 Apr 06
Posts: 146
Credit: 226423
RAC: 0

Downloading a PM*.binary is

Downloading a PM*.binary is repeatedly failing here too. The message in the Messages tab is:

Temporarily failed download of PM0114_05511_158.binary: HTTP error

I could turn on 1 or more of the networking debug flags if it would help.

M. Schmitt
M. Schmitt
Joined: 27 Jun 05
Posts: 478
Credit: 15872262
RAC: 0

I had these problems too on

I had these problems too on 23 May 2011, but they were gone yesterday evening UTC+2.
Sometimes the first pair of BRP tasks got stuck and the second pair downloaded correct hitting the retry button. A manual retry with the first pair had no effect at first, but after some time.

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