Cannot change e-mail account w/o password

Dr. Gottlob Gienger
Dr. Gottlob Gienger
Joined: 13 Mar 05
Posts: 4
Credit: 110287
RAC: 0
Topic 204871

On 13.1.2017, my E-mail account gienger-[at]-medianet-world.de used since 2005 was disabled by the provider.

I tried to change the E-mail account to Gottlob.Gienger-[at]-gmail.com, however that is not possible without a password.

I never used a password so far, but my Account Key to login.

What shall I do now?

Seti@Home offers a solution without a password, but in Einstein@Home I am locked out from my account.

Dr. Gottlob Gienger

Shawn Kwang
Shawn Kwang
Joined: 3 Nov 15
Posts: 289
Credit: 2740270
RAC: 1029

Dr. Gottlob Gienger wrote:On

Dr. Gottlob Gienger wrote:

On 13.1.2017, my E-mail account gienger-[at]-medianet-world.de used since 2005 was disabled by the provider.

I tried to change the E-mail account to Gottlob.Gienger-[at]-gmail.com, however that is not possible without a password.

I never used a password so far, but my Account Key to login.

What shall I do now?

Here are two options.

1) Login with your boinc authenticator: https://einsteinathome.org/user/login/auth. You should be able to find the key in your boinc directory, instructions are on the login page.

2) Send one of the admins, such as myself, an email. When you do so, provide your new email AND a temporary password. I can reset your account information and then you can login (and change your password).

 

Einstein@Home Project

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