BOINC message saying I have two Winstein accounts and I need to delete the old one. But, I can't, because the remove project bu

Bruce Downing
Bruce Downing
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Topic 216934

What do I do?

Gary Roberts
Gary Roberts
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Bruce Downing wrote:What do I

Bruce Downing wrote:
What do I do?

It would be very helpful if you would open BOINC Manager's event log and copy and paste the message you refer to together with enough context (both before and after) so that we could get a proper picture of what exactly the problem might be.  The nature of the problem isn't clear from the portion you managed to cram into the subject line.  Make sure you paste the event log messages into the body of the message.

You might also like to clarify which particular host is showing this message.  I'm wondering if the problem might not be duplicate accounts but rather extra host IDs for the same machine.

I had a look at the list of hosts associated with the account you used for posting your message.  It shows 5 machines but some look very similar to each other.  How many machines do you actually have and are any in that list duplicates of another one?

 

Cheers,
Gary.

Bruce Downing
Bruce Downing
Joined: 18 Aug 08
Posts: 17
Credit: 16471628
RAC: 3682

How do I remove the old

How do I remove the old project?  The remove project button is grey and does not respond.

Bruce Downing
Bruce Downing
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Credit: 16471628
RAC: 3682

OK, please stand by.

OK, please stand by.

Bruce Downing
Bruce Downing
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Posts: 17
Credit: 16471628
RAC: 3682

Here:  Einstein@Home: Notice

Here:  Einstein@Home: Notice from BOINC
You are attached to this project twice. Please remove projects named Einstein@Home, then add http://einstein.phys.uwm.edu/

 

I have three machines the newest is windows 10, that is the same machine

also computers 1 and 5 are the same machine

Gary Roberts
Gary Roberts
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Bruce Downing wrote:Here: 

Bruce Downing wrote:
Here:  Einstein@Home: Notice from BOINC
You are attached to this project twice. Please remove projects named Einstein@Home, then add http://einstein.phys.uwm.edu/

This looks suspiciously like the problem that was extensively discussed in this thread and the instructions you quoted above may be quite misleading.  Do you use an 'account manager' like BAM or do you use an app called boinctasks to monitor your hosts?  If so, you may be suffering from the same or a similar issue that was described in that thread.  In any case, you should NOT try to add einstein.phys.uwm.edu as the project URL as that is definitely incorrect these days.

You should read that thread and in particular the explanation given by Christian Beer, who was formerly on the staff at Einstein and (I believe) currently involved in BOINC development.  Also there was a comment from Shawn Kwang who is a current staff member.  If you feel your problem looks similar, and you aren't able to use the information given by Christian to solve it, you could try contacting Shawn for assistance.  I don't use Windows at all and have no experience with account managers, so I'm not the person who can give you step-by-step instructions.

It could be that your problem isn't the same as that described above.  From what you say, you definitely have duplicate host (computer) IDs.  Please realise that the order in a host list will change depending on when individual hosts make contact with the servers.  To avoid ambiguity, use host IDs rather than transient position in a list.  So #12740411 is the same as #12741065 and #12629504 is the same as #12670369.  At some point you should merge each pair into a single ID.  There is a 'merge' link for a host in question at the bottom of the page that opens when you click the 'details' link for that host in your list of hosts.

There is no great urgency to merge - it would be useful to first sort out what is causing the above message and also what is causing the duplicate hosts to be created.  It seems likely to be something you've done quite recently since one pair of duplicates (the 2nd pair I listed) has 'in progress' work on each host.  Also, there seem to be lots of compute errors and/or aborted tasks on the hosts in that pair so perhaps you could explain what you were trying to achieve.  Maybe that is somehow related.  It's very hard to 'diagnose from a distance', particularly without knowing the relevant information.  I'm not criticising at all - just trying to understand the problem better.

An experienced 'Windows person' may have a better insight than I do.  Hopefully one of those may be better able to understand the situation.

 

Cheers,
Gary.

Bruce Downing
Bruce Downing
Joined: 18 Aug 08
Posts: 17
Credit: 16471628
RAC: 3682

Wow, this is beyond me; I'm

Wow, this is beyond me; I'm not able to deal with it.  Sorry, and thanks for trying to help me.

Gary Roberts
Gary Roberts
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I'm sorry if I've given

I'm sorry if I've given 'cause for alarm' in trying to understand your problem.  That certainly wasn't my intention.

From the message text you provided earlier, I have assumed that the message appeared on the "Notices" tab of BOINC Manager rather than as an item in the event log (which was my initial assumption).  If that is correct, you may well be able to just dismiss the notice and forget about it.  I suggest this because you really shouldn't need to take the sort of action that was being suggested in the notice.  Something is wrongly producing that notice and maybe it will just be a transient message that stops recurring.

You are crunching and returning work at the moment so why not see if you can use the 'merge' link to get rid of the duplicate host IDs?   I've never needed to merge hosts but I do remember that (a long time ago - probably different now) you couldn't complete a merge until the host ID that was going to be removed by the merge no longer had tasks associated with it and showing on the list of tasks in the online database.

So, if you're willing to try a merge, and you get a message back to the effect that it can't be done because of tasks still in the database, then you would just need to wait until those tasks were removed.  It might take some days to weeks but they will all eventually disappear.  Also, I rather suspect that such a restriction may no longer be the case.

Are you willing to try to merge the duplicates?

 

Cheers,
Gary.

Bruce Downing
Bruce Downing
Joined: 18 Aug 08
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Credit: 16471628
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Sure, but I'm really at the

Sure, but I'm really at the end of my ability to do it.

Bruce Downing
Bruce Downing
Joined: 18 Aug 08
Posts: 17
Credit: 16471628
RAC: 3682

also, the notice has appeared

also, the notice has appeared many times, with no explanation as to how do what it says (remove the project}

Bruce Downing
Bruce Downing
Joined: 18 Aug 08
Posts: 17
Credit: 16471628
RAC: 3682

I have participated in BOINC

I have participated in BOINC for many years, and never had these problems before.  Also, now on my new computer, I can't get GPUGRID to sent any work.

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