Albert@home PW reset

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Gary Charpentier
Gary Charpentier
Joined: 13 Jun 06
Posts: 2061
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27 Jun 2018 21:39:54 UTC
Topic 215574
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    Seems to be an issue resetting a forgotten password on Albert@home.  It properly e-mails a link for a logon, but does not redirect to a page where you can enter a new password.  So you are asked for the old password to reset it.  If you could have rememberd it to begin with, you wouldn't need the password reset link.

    I don't know if the issue also exists here at Einstein@home.

    Shawn Kwang
    Shawn Kwang
    Joined: 3 Nov 15
    Posts: 289
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    Gary Charpentier wrote:Seems

    28 Jun 2018 19:19:40 UTC
    Message 165868
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      Gary Charpentier wrote:

      Seems to be an issue resetting a forgotten password on Albert@home.  It properly e-mails a link for a logon, but does not redirect to a page where you can enter a new password.  So you are asked for the old password to reset it.  If you could have rememberd it to begin with, you wouldn't need the password reset link.

      I don't know if the issue also exists here at Einstein@home.

      Gary,

      Thanks, we're aware of the issue and have a plan to fix it. I don't think it affects Einstein@Home's Web site. 

      In the meantime, do you need your password reset on Albert@Home? If that's the case, can you login with your BOINC authenticator (on Albert, not Einstein) and send me a Private Message? I can help you reset your password on that site.

      Einstein@Home Project

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