Malware false positive

Dogora
Dogora
Joined: 25 Apr 16
Posts: 1
Credit: 32806601
RAC: 7053
Topic 218583

The firewall/gateway at my work has started blocking downloads because it thinks they're malware. I thought I'd bring this to your attention in case there's anything to do about it.

Log lines of interest:

4/4/2019 3:33:34 PM | Einstein@Home | Started download of einstein_O1OD1E_0.03_windows_x86_64__V1.exe 4/4/2019 3:33:36 PM | Einstein@Home | Incomplete read of 938.000000 < 5KB for einstein_O1OD1E_0.03_windows_x86_64__V1.exe - truncating 4/4/2019 3:33:36 PM | Einstein@Home | Finished download of einstein_O1OD1E_0.03_windows_x86_64__V1.exe 4/4/2019 3:33:36 PM | Einstein@Home | [error] File einstein_O1OD1E_0.03_windows_x86_64__V1.exe has wrong size: expected 32237343, got 0 4/4/2019 3:33:36 PM | Einstein@Home | [error] Checksum or signature error for einstein_O1OD1E_0.03_windows_x86_64__V1.exe

The gateway is by Synology.

Thanks for any info!