Account disruption
10 Apr 2007 16:42:52 UTC
Topic 192580
(moderation:
I've being member since 29 Oct 2005. But recently my account disrupted. Can any E@H technician fix this please?
This is my account credits but in my own account owner page there is no credit and no team associations showed:
http://einsteinathome.org/account/86913
Regards
Orgil
Account disruption
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Oops it is actually my original ID is 117756 but currently my ID changed into 117753. My account key is still working but I am entering to 53 instead of 56.
Or if any forum mod have an E@H technician email please pass to me I have searched technical assistance email through all possible pages in this site.
Saw your post over at
)
Saw your post over at SAH.
I'm not sure what the deal is here, perhaps it's because you're trying to use the wrong account key? They will be different, since every account has a unique one which is generated when you create the account.
My suggestion is to treat this account as "dead".
Then try to login to 117756 since that's where all you credits are. If you don't have a PW set for it and don't have/remember the key, you can get it resent from the Login page as long as you know the email address you used when you created it.
If you do get in, then set a PW for it and use that and the email address to attach your host back to the project.
HTH,
Alinator