unable to login to web with authenticator

Forums › Getting Started

Anonymous
19 Dec 2018 0:10:39 UTC
Topic 217579
(moderation:
    )

    Slightly late to the party here.  I am an occasional user of BoincStats and have managed to maintain my ID through various system reformats by keeping my BOINC config files.  I would like to maintain my account and after signing up here, I realized I have the same issue as others where of course I have no credit show here.  I located my computer ID (12107827) and this is indeed my account.  I don't recall specifically creating an EaH or other project account in the past, when I try to sign in with the authenticator ID I get the error "An unresolved error occurred while logging into this account."

    Shawn Kwang
    Shawn Kwang
    Joined: 3 Nov 15
    Posts: 289
    Credit: 2,640,103
    RAC: 15

    Ross Sieber wrote:Slightly

    19 Dec 2018 14:42:18 UTC
    Message 168365
    (moderation:
      )

      Ross Sieber wrote:
      Slightly late to the party here.  I am an occasional user of BoincStats and have managed to maintain my ID through various system reformats by keeping my BOINC config files.  I would like to maintain my account and after signing up here, I realized I have the same issue as others where of course I have no credit show here.  I located my computer ID (12107827) and this is indeed my account.  I don't recall specifically creating an EaH or other project account in the past, when I try to sign in with the authenticator ID I get the error "An unresolved error occurred while logging into this account."

      I've sent you a Direct Message about this. Please check your user Inbox.

      Einstein@Home Project

      Ross
      Ross
      Joined: 2 Jan 13
      Posts: 1
      Credit: 72,507,038
      RAC: 26,225

      Solved: for anyone who sees

      19 Dec 2018 16:03:50 UTC
      Message 168368
      (moderation:
        )

        Solved: for anyone who sees this and hasn't logged into the website ages after starting the project.  With some hints and searching by Shawn I was able to recover the account using the old email address.  Looks like it allowed me to delete the unassociated account as well.

        VK1PE
        VK1PE
        Joined: 12 May 07
        Posts: 2
        Credit: 49,401,069
        RAC: 6,592

        Hi, I have loaded V7.14.2

        17 Mar 2019 1:33:03 UTC
        Message 170165
        (moderation:
          )

          Hi, I have loaded V7.14.2 (x64) onto a new box and used my login credentials already running on other boxes to get the initial and new work downloads. It does not show the range of projects in the bar on the left. I enter https://einsteinathome.org manually in the line, as suggested at the website it can be done. It has been a week, now, that the link seems to exchange credentials (green ball going to and fro) BUT then I get a message that the project is unavailable at the moment..... Suggestions, please?

           

          Holmis
          Joined: 4 Jan 05
          Posts: 1,118
          Credit: 1,055,935,564
          RAC: 0

          How's the Internet

          17 Mar 2019 7:56:21 UTC
          Message 170166 in response to message 170165
          (moderation:
            )

            How's the Internet connectivity for the new machine?
            Do you run any kind of firewall that could be blocking Boinc?

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            Forums › Getting Started