Re-Install Problem

Greville
Greville
Joined: 16 Sep 10
Posts: 6
Credit: 39,920,035
RAC: 8,270
Topic 198094

I had a hard drive crash on one PC (Gw5-12)
In rebuilding the replacement hard drive,
I accidently installed the 32bit version on my 64 bit PC
Realising my error I tried to un-install, so I could re-install the 64bit version! But I just get an error message "Failed to delete Boinc-admins' Group"
I seem to be stuck?? Can anyone help.
Regards
Greville
Contributor since 2010
PS Cannot see how to attach a .pdf of my system report to help!

mikey
mikey
Joined: 22 Jan 05
Posts: 5,680
Credit: 540,862,098
RAC: 80,470

Re-Install Problem

Quote:
I had a hard drive crash on one PC (Gw5-12)
In rebuilding the replacement hard drive,
I accidently installed the 32bit version on my 64 bit PC
Realising my error I tried to un-install, so I could re-install the 64bit version! But I just get an error message "Failed to delete Boinc-admins' Group"
I seem to be stuck?? Can anyone help.
Regards
Greville
Contributor since 2010
PS Cannot see how to attach a .pdf of my system report to help!

Are you talking about the Boinc software or the OS? If Boinc try installing the 64 bit version right over the top of the 32bit version. If the OS try wiping the disk and then installing the right one.

Greville
Greville
Joined: 16 Sep 10
Posts: 6
Credit: 39,920,035
RAC: 8,270

Thanks for your ideas. No the

Thanks for your ideas.
No the op sys is ok.
It is Boinc s/w
I did try your suggestion to Install the 64bit over the top, but
get a almost identical error message from:
BOINC Installer Info (dialoge window) with the message:
"Failed to delete the boinc_admins' group."
Then get Wizard reports:
Wizard interupted before complete installation. Your system was not modified."

So I am still stumped!!
Greville

Pooh Bear 27
Pooh Bear 27
Joined: 20 Mar 05
Posts: 1,376
Credit: 20,312,671
RAC: 0

Try the install again but

Try the install again but instead of double clicking the program, right click on the program and run as administrator. This will set different permissions and may get past your error.

Greville
Greville
Joined: 16 Sep 10
Posts: 6
Credit: 39,920,035
RAC: 8,270

Thanks for the thought. I am

Thanks for the thought.
I am an a
"administrator" user, tried it anyway.
NO just get same error message!!
Regards
Greville

Pooh Bear 27
Pooh Bear 27
Joined: 20 Mar 05
Posts: 1,376
Credit: 20,312,671
RAC: 0

I suggest seeking help on the

I suggest seeking help on the BOINC boards at Berkeley, since it's their program and not Einstein's.

Gary Roberts
Gary Roberts
Moderator
Joined: 9 Feb 05
Posts: 5,122
Credit: 36,802,541,379
RAC: 37,552,140

Why don't you use the OS to

Why don't you use the OS to manually delete the boinc_admins group and afterwards try installing the 64 bit version 'over the top' as before?

What 32 bit version did you install and what 64 bit version are you attempting to replace it with?

Have you tried putting the precise error message into google to see what turns up?

Cheers,
Gary.

Richard Haselgrove
Richard Haselgrove
Joined: 10 Dec 05
Posts: 1,933
Credit: 197,651,812
RAC: 621,811

This BOINC FAQ has

This BOINC FAQ has instructions for deleting users and groups in both 'Home' and 'Professional' versions of Windows:

How do I completely uninstall BOINC 6 and 7, on Windows / Uninstall to prepare for reinstall?

Greville
Greville
Joined: 16 Sep 10
Posts: 6
Credit: 39,920,035
RAC: 8,270

I have now tried to "Delete"

I have now tried to "Delete" the Boinc_Admins' Groups
It appears that the Boinc latest version 7.4.42 Virtual Box 4.3.12
has created two "Users" (without my permission) that have "administrative" rights and are pass-worded!!
On trying to delete both the BOINC Users, I get an error as I do not know the password that BOINC set it up with?
I am becoming increasingly frustrated with my situation, not to mention going backwards on my world ranking! It would appear to me that the BOINC program has actually got TOO smart for it's own good.
Note: On start-up the Boinc error message is:
"Boinc Manager - Daemon Start failed.
Boinc Manager is not able to start a Boinc Client.
Please launch the Control Panel - Admin Tools - Services applet & start the Boinc Service."
I tried to manually start the service, as instructed, but get almost identical error message, but one further piece of info "Error 1069 - The Service did not start due to a login failure.
Regards
Greville

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