Password reset using authenticator-based login

suguruhirahara
suguruhirahara
Joined: 19 Feb 06
Posts: 4
Credit: 30612
RAC: 0
Topic 220311

https://einsteinathome.org/content/password-reset-using-authenticator-based-login

Hello - I'm hoping someone on this board can help me, as I'm not sure where else to go to.  

In responding to the GDPR posting, I tried logging into my account.  I've lost my login and password.  I used the authenticator-based login because my account is tied to a defunct e-mail.  Using the authenticator-based login, I tried changing my e-mail and password, but in order to do so, I have to supply my old password.  I would normally ask for a new password, but the new password will go to my defunct e-mail which I can no longer access.  Does anyone have an idea of how I can reset my credentials?  Should I just delete my account and set up a new one?

Hello, I have exactly the same issue with the author of the post above. Would someone please let me know so that I could reset my email address? Thanks in advance,

Holmis
Joined: 4 Jan 05
Posts: 1118
Credit: 1055935564
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Try to send a message to

Try to send a message to Shawn Kwang, he's a project admin and should be able to help.

suguruhirahara
suguruhirahara
Joined: 19 Feb 06
Posts: 4
Credit: 30612
RAC: 0

Thanks for the reply. Yeah

Thanks for the reply.

Yeah that should make sense than posting here and waiting for the reply Smile

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