Norton Antivirus reporting einsteinbinary_brp4_1.34_windows_x86_64__opencl-intel_gpu.exe as a virus

Ross Howatson
Ross Howatson
Joined: 25 Nov 05
Posts: 2
Credit: 2757697
RAC: 165
Topic 204660

Norton Antivirus is reporting the Einstein GPU software as a virus.  Someone reported this as using a high amount of GPU cycles.

 

Can you submit this to Norton Antivirus as not being a virus or release a new version of the software and have that evaluated for possible virus threats.

 

What happens on my end is as soon as the software is executed it then evaluated as a virus and cancelled.  It then reports back to Einstein that there was an error computing.

 

Filename: einsteinbinary_brp4_1.34_windows_x86_64__opencl-intel_gpu.exe

Full Path: c:\programdata\boinc\projects\einstein.phys.uwm.edu\einsteinbinary_brp4_1.34_windows_x86_64__opencl-intel_gpu.exe

____________________________

____________________________
Developers 
Not Available

Version 
Not Available

Identified 
2016-11-14 at 2:17:21 PM

Last Used 
Not Available

Startup Item 
No
____________________________
Many Users
Thousands of users in the Norton Community have used this file.

Mature
This file was released 3 years 11 months ago.

Bad
There are many indications that this file is untrustworthy.
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http://einstein-dl.syr.edu/download/einsteinbinary_BRP4_1.34_windows_x86...
Downloaded File einsteinbinary_brp4_1.34_windows_x86_64__opencl-intel_gpu.exe from syr.edu

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File Thumbprint - SHA:
2a64099fb4751c67639b53be1187b10ca7c0310e1dee4582f88edc411a8948a0
File Thumbprint - MD5:
Not available

 

Thank you in advance.

AgentB
AgentB
Joined: 17 Mar 12
Posts: 915
Credit: 513211304
RAC: 0

Welcome to the E@H

Welcome to the E@H boards

https://support.symantec.com/en_US/article.TECH98360.html has some suggestions for you to work around the issue. 

I may suggest it would be better if you submitted the report, as Symantec (aka Norton) many need  additional information, version/product numbers etc.

VirusTotal reports nothing.

Good luck.

Holmis
Joined: 4 Jan 05
Posts: 1118
Credit: 1055935564
RAC: 0

Until Norton whitelists the

Until Norton whitelists the file again you could always exclude Boinc's data directory from active scanning by Norton.

mikey
mikey
Joined: 22 Jan 05
Posts: 11971
Credit: 1834028001
RAC: 225970

Holmis wrote:Until Norton

Holmis wrote:
Until Norton whitelists the file again you could always exclude Boinc's data directory from active scanning by Norton.

Which is what most of us do after a few of these 'false positives' that cause problems with our crunching. Excluding the Boinc directories just means THEY do not get scanned, any real virus will of course try to infect other directories and still get caught.

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