How to get in contact with the support staff?

Bob Chr. Laryea
Bob Chr. Laryea
Joined: 22 Feb 14
Posts: 2
Credit: 3,568
RAC: 0
Topic 197740


I have problems logging in to my old account. So i wonder where and how to go, so that it can be possible to retrieve lost passsword for the old account?
Can you please help me with that?

Thanks in advance


Joined: 4 Jan 05
Posts: 1,118
Credit: 1,055,935,564
RAC: 0

How to get in contact with the support staff?

If you have access to the e-mail address associated with the old account the you should be able to use the password recovery function. To use the recovery function first log out of your new account and then when logging in again click on "Forgot password" to the left of the password-box. Else if you have a Boinc installation still logged into the old account then the necessary info could be retrieved from client_state.xml file.

And before you ask the two accounts can't be merged into a single one neither can they be deleted.

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.