GPU missing error

roger
roger
Joined: 28 Sep 13
Posts: 2
Credit: 14875
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Topic 218019

I have just upgraded to latest windows 10 1809 version. Use NVIDIA GeForce GTX 970 (4095MB) driver: 397.64. This is working perfectly for the Seti@home GPU tasks but fails for Einstein tasks. All the Einstein CPU tasks are still working ok. I have later versions of the Nvidia drivers but the last time I tried one of the newer ones both Seti  and Einstein GPU tasks failed to run. Latest driver is 417.71, is it worthwhile trying that?

Boinc log file shows:-

25/01/2019 21:21:16 |  | CUDA: NVIDIA GPU 0: GeForce GTX 970 (driver version 397.64, CUDA version 9.2, compute capability 5.2, 4096MB, 3377MB available, 4045 GFLOPS peak)
25/01/2019 21:21:16 | SETI@home | Found app_info.xml; using anonymous platform
25/01/2019 21:21:17 |  | App version needs OpenCL but GPU doesn't support it
25/01/2019 21:21:17 | Einstein@Home | Application uses missing NVIDIA GPU
25/01/2019 21:21:17 | Einstein@Home | Missing coprocessor for task LATeah2009L_1188.0_0_0.0_4276891_1

 

Richard Haselgrove
Richard Haselgrove
Joined: 10 Dec 05
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Where did you source your

Where did you source your driver download?

"App version needs OpenCL but GPU doesn't support it" usually means a limited-feature driver distributed by Microsoft, and can be cured by running the full-feature driver downloaded direct from NVidia - even if the version numbers are the same.

You might need to choose the 'clean install' option in the NVidia driver installer.

archae86
archae86
Joined: 6 Dec 05
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roger wrote:Latest driver is

roger wrote:
Latest driver is 417.71, is it worthwhile trying that?

I suggest you install 417.71 unless you have specific credible information of a problem for your configuration.

As Richard mentioned, I suggest clicking the clean install option on the Nvidia installer.

I have two of my three Einstein GPU hosts recently upgraded to Windows 10 1809, and neither lost Einstein capability during that upgrade.   However plenty of Einstein users have reported losing BOINC GPU capability during Windows upgrades.  I don't know what influences how that turns out.

roger
roger
Joined: 28 Sep 13
Posts: 2
Credit: 14875
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Thanks for comments. Just

Thanks for comments. Just done a clean install of 417.71 and everything now back to normal!!

A previous windows update 1803 version messed up the video driver but both Seti and einstein were affected then.

Just need to see if I can amalgamate my Einstein accounts as this one was for my Android tablet.

Richard Haselgrove
Richard Haselgrove
Joined: 10 Dec 05
Posts: 2142
Credit: 2774555084
RAC: 844955

Yes, it's the big six-monthly

Yes, it's the big six-monthly updates that you have to watch out for - the next ones will probably be 1903 in March and 1909 in September.

In the early days of Windows 10, the Microsoft drivers didn't support any sort of distributed computing: recent ones have supported the CUDA language subsystem (so SETI should work), but don't support the OpenCL subsystem used here - as your message log showed.

It's possible that if you have a working OpenCL environment, it might survive the update, but I'd always check afterwards just in case. If you have an Intel GPU in the same system, you'll get OpenCL for that, and it'll work for NVidia GPUs as well: but failing that, you'll need to go down the NVidia download route.

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